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Triumph Requires "authorized dealer" service?

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3.6K views 7 replies 6 participants last post by  MickSprint06  
#1 ·
I purchased a left over '06 SprintST last night and one of the papers I signed noted that Triumph requires that all service be done by an authorized service center. After checking Triumph's warranty documentation, I verified this and looked into the Magnuson-Moss Warranty Act. According to the Act, a manufacturer cannot specify such a warranty provision.

Has anyone had any issues with this? I do all of my own maintenance from oil changes to valve checks. I am not about to pay ~$70/hr for some 20 year old minimum wage fellow to do my service for me.
I realize that this only applies during the 2 year warranty period, but I will go through 2 oil changes minimum.
 
#6 ·
On 2007-03-30 09:58, chiefsr wrote:
I purchased a left over '06 SprintST last night and one of the papers I signed noted that Triumph requires that all service be done by an authorized service center. After checking Triumph's warranty documentation, I verified this and looked into the Magnuson-Moss Warranty Act. According to the Act, a manufacturer cannot specify such a warranty provision.

Has anyone had any issues with this? I do all of my own maintenance from oil changes to valve checks. I am not about to pay ~$70/hr for some 20 year old minimum wage fellow to do my service for me.
I realize that this only applies during the 2 year warranty period, but I will go through 2 oil changes minimum.
Have the dealer do the first oil change. Than afterwards its your choice and the first one is not a killer, money wise. And if you only go thru 2 changes per two years, you aren't riding enough. :-D
 
#8 ·
It's illegal for a manufacturer to stipulate *dealer service or warranty void* here in Aus. That doesn't stop them trying it on though, for example I often hear ads stating 'your trade-in is worth more if you have the dealer stamp blah blah'. What a lot of crepe. My feeling is that if you blow your motor up and it can be attribulted to poor maintenance then you may be in trouble, no matter who does the service. But if you've done everything you possibly can to ensure the vehicle is maintained properly during the warranty period then there wouldn't be a court in all of Christendom that would rule against you - should it come to that.