[Richard Goldfarb]

Triumph decided to give me a new panel!!

 

[Terry Colley]

Hopefully the new one doesn't fail as well but from many reports on this and other forums it seems they are just replacing like for like. Some posters are on to their third unit. Can you compare it with the old one to see if there are any markings to indicate Triumph might have changed suppliers?

 

[F5 Dave]

You would hope the later years ones would incorporate updates to improve. Especially as I have a 22.

 

[Johnson]

I am the second owner of a 2018 Street Triple R with ~13k miles that just experienced this. I had previously changed my battery with no issue and recently tried to install some Denali DRLs. Disconnected the battery and installed one light and when I tried to turn on the bike but display was dead, the headlights wouldn't turn on but the factory DRLs and brake lights would work but the engine obviously wouldn't start.

The dealership said it was shorted and couldn't turn it on, the replacement was $1135!! Oof, now I am all nervous about even trying to reinstall the DRLs. The dealership said they've only seen this issue 5 times and wouldn't do a courtesy repair since it was out of warranty.

 

[F5 Dave]

Jeez. I installed heated grips last night. Instructions say disconnect battery first. I thought sod that! Plug won't be live and enough reports of this issue. But I just don't understand how sensitive the power supply must be to die with a spike of power off and on. Crazy.

 

[Terry Colley]

The dealership said it was shorted and couldn't turn it on, the replacement was $1135!! Oof, now I am all nervous about even trying to reinstall the DRLs. The dealership said they've only seen this issue 5 times and wouldn't do a courtesy repair since it was out of warranty.

They're saying they've only seen this issue 5 times as if it's no big deal. Multiply that by however many dealers have experienced the issue and all those owners that have attended to it themselves by just buying a new unit. Triumph MUST know it's an issue. There are several posters on this forum who, despite loving the bike, are nervous enough about this they are selling their bikes before it fails again. And there are a couple who are investigating if they can replace the TFT with the LCD/analog cluster off the R model and still retain functionality.

 

[Johnson]

They say they've only seen this issue 5 times! Multiply that by however many dealers have experienced the issue and all those owners that have attended to it themselves by just buying a new unit. Triumph MUST know it's an issue. There are several posters on this forum who, despite loving the bike, are nervous enough about the issue they are selling their bikes before it fails again. And there are a couple who are investigating if they can replace the TFT with the LCD/analog cluster off the R model and still retain functionality.

I am definitely nervous as another poster mentioned I would hate for this to happen out of the blue and I am suddenly stranded somewhere. I love the bike too much to replace and just hope for the best although if it happens again I'd def reconsider...

 

[Terry Colley]

There must be plenty of dead displays by now and they probably just get thrown in the trash which is a shame. I'm sure if an enthusiastic forum member with some electronic skills down to component level on surface mount PCBs could get hold of a couple of dead units they might be able to figure out what's actually failing. It might be something as simple as a dry joint or a bit of corrosion. If it's a chip failure then getting the firmware information will be nigh on impossible. Trouble is you probably need a bike next to you so you can keep plugging it in to check as you go.

 

[jasonjason]

Same fault.
2018. Pulled the dash out.
Looks sealed.
What looks like screw holes are just solid plastic at bottom.

 

[X99MYKE]

Hi all - My friend at work has a 2017 ST765 RS and has this EXACT issue. Has used the bike 3/4 times this summer - went to get it out a week or so ago, nothing, dead display. Pump priming sound and nothing more. After googling its clear this is a common issue, and is costing people upwards of £1000 to replace - His next option will be to battle it out with the Triumph dealership he bought it from (but it was over a year ago).

However has anybody tried an aftermarket screen? As annoying as it may be to not have the 'Original' Part - chances are these are more reliable, and far cheaper than £1000
Heres a link to a couple - None have any reviews though - but would be keen to know if anybody has took the plunge and been happy with it.

Digital Speedometer for Triumph Street Triple / R / RS / Rx / S Hi-Tech

Universal digital tachometer with rpm gauge and many other display functions LCD digital display for optimum readability Suitable for all types of motorcycles such as sports motorcycles, nakedbikes, adventure models, etc. and for individual builds Functions LCD Display Rev counter up to 15.000...

www.motea.com

Digital speedometer for Triumph Street Triple / R / RS / Rx / S Zaddox TF4

Universal digital tachometer with rpm gauge and many other display functions TFT LED digital display for optimum readability Suitable for all types of motorcycles such as sports motorcycles, nakedbikes, adventure models, etc. and for individual builds Made from high quality ABS, therefore...

www.motea.com

Cheers

 

[dementedbrave]

That is very interesting, wonder how well they work. The PDF download does not have install instructions. It says :

• Important: Installation requires knowledge of the motorcycle electrical system, in case of doubt have it installed by a professional workshop

So does that mean you need to splice in a wire harness connector? It would be nice if it was just plug and play. At least you get a nice picture of what the plug looks like.

 

[Terry Colley]

Hi all - My friend at work has a 2017 ST765 RS and has this EXACT issue. Has used the bike 3/4 times this summer - went to get it out a week or so ago, nothing, dead display. Pump priming sound and nothing more. After googling its clear this is a common issue, and is costing people upwards of £1000 to replace - His next option will be to battle it out with the Triumph dealership he bought it from (but it was over a year ago).

However has anybody tried an aftermarket screen? As annoying as it may be to not have the 'Original' Part - chances are these are more reliable, and far cheaper than £1000
Heres a link to a couple - None have any reviews though - but would be keen to know if anybody has took the plunge and been happy with it.

Unfortunately the aftermarket units you referenced need a LOT of work and knowledge to get working on current model Triumphs. Getting them to communicate with the ECU to allow the bike to run is the first hurdle and even then they lack the capability of duplicating and thus controlling many of the features that attract people to buy these bikes.
Multiple rider modes linked to the mapping suite, throttle response, differing levels of traction control, TSA switching, variable and switchoffable ABS, auto off turn signal switching, wheelie control, customisable display arrays etc etc. There may well be someone well versed in such things but even then they will need access to Triumphs firmware. And in the absence of Triumph ever likely making this available that means interrogating an existing fully functioning TFT/ECU combination. Anyone able to do that would charge mightily for such service thus wiping out the cost saving of an aftermarket unit. If done successfully then, admittedly, they may well prove more durable than the OEM item but until someone manages it we'll never know. I also suspect anyone able to do such work would probably be able to fault find and possibly repair defective OEM units which is why I suggested getting hold of some dead units would be helpful. I wonder if the ones being replaced are returned to Triumph by the dealer or are they simply thrown in the trash?

 

[rder.mc]

Hi I’m new to the forum and could do with some help, the display on my 2018 765 r will not come on when I turn the ignition key. When I press the starter nothing happens, the only thing that comes on is the daytime running lights and the tail light + break lights work, I thought it might have been the battery so I’ve installed a brand new fully charged battery but the problem remains Any help would be greatly appreciated

Here is a video describing and founding the problem. I have seen many posts on the Rat forum about the same issue with the dash not working and needing a replacement.

TFT Dash died after some good rain here in Canada. The bike is kept in storage during winter. all electrical has been checked because I couldn't believe that a triumph 2018 Dash would die... well it was drenched. After setting it up in a zip lock, with salt and rice. I left it inside the house at 24deg nothing happened. So I then left it outside in 35deg weather under the sun and believe it or not water droplets were all around the bag! I have paid full price for a luxurious motorcycle, which is deemed the best. now that bike is useless... cannot be started, and the Dash on its on is 1350cad + shop service to program it 140/hr... I am not the only one with this issue around the globe! I am calling out Triumph manufacturers to test their products better! it's a 4-year bike and I cannot afford a new screen for a while so can't ride that bike. I was thinking of getting a tiger next year, this makes me wonder if I should! make this go around! it is unacceptable to have big names like this not doing a recall. If it would have died while driving I could have felt... Let it sink that in for a minute! r/Triumph Motorcycles

 

[Terry Colley]

I may have been a little hasty in dismissing the aftermarket alternatives suggested by X99MYKE. Beta has just launched their new lineup of bikes and have opted to fit them with Trail Tech Voyager instrument clusters rather than design a bespoke unit. I'm not suggesting this unit will work in place of failing Triumph TFTs but it made me rethink my earlier comments. On further reading the first unit proposed looks great, is keenly priced and it specifically says it is suitable for TFT equipped R and RS models. We just need someone to give it shot.

Digital Speedometer for Triumph Street Triple / R / RS / Rx / S Hi-Tech

Universal digital tachometer with rpm gauge and many other display functions LCD digital display for optimum readability Suitable for all types of motorcycles such as sports motorcycles, nakedbikes, adventure models, etc. and for individual builds Functions LCD Display Rev counter up to 15.000...

www.motea.com

 

[Steed77]

 

[Steed77]

Well, chalk me up on the list… 2018 … well, it looks like there’s a capacitor that fell off on mine. It could’ve potentially happened when removing the two pieces.… also the solder joints didn’t look that great on the main harness to the board.

 

[Johnson]

Well, chalk me up on the list… 2018 … well, it looks like there’s a capacitor that fell off on mine. It could’ve potentially happened when removing the two pieces.… also the solder joints didn’t look that great on the main harness to the board. View attachment 795498
View attachment 795497

Another one bites the dust...I know nothing about electronics is this something you can fix or just taking to dealership?

 

[Terry Colley]

Hey Steed, you're the first to have at least taken a look at the inside of a failed TFT. And straightaway we can see who actually makes them, COBO S.p.A.

The Group

The Cobo Group is made up of a number of self-complimenting business units globally.

www.cobo.com.au

COBO is a huge organisation and they manufacture and supply devices to the automotive industry (trucks, cars and motorcycles) and to the industrial plant and heavy equipment sector the world over. Where the Triumph unit is made isn't clear, could be Italy or India.
The operating system adopted by Triumph for use in these devices is SCIOPTA and the comms network for the canBUS between the cluster and the ECU appears to be ALTIA, both of which are new to me.

As I said before we need an electronics enthusiast with an interest in Triumphs to get involved.

In the meantime are you going to try and reattach the capacitor, what have you got to lose?

 

[Steed77]

I did touch up the all the larger pins on the main connector....3 or 4 did look suspect. I ordered a finer tip for my Iron to attach the Cap.

A new unit IN-route. Still very unclear If the dealer needs to Program /Code / Adapt the new TFT. Also the question about miles... Can defiantly update on that.

This also asks the question what is the dealer tool and can one find it on a VM or something..... more to come.

Cheers folks!

 

[Drneil]

My 765 display isn't broken but I've been given one by someone who races a 765. A bike landed on top of his and smashed the display, he's had it replaced so I offered to try and look at the old one. Trying to get into it without destroying the outer cases, is it glued/welded round the outer edges? I also noticed the posts smashed from the outer cases, are these screws on the main board?

Thanks