(((I suppose this is a bit of venting, but I am certainly curious if I'm the only one experiencing these issues with a brand new bike)))
I went out to the garage yesterday and saw the left-side Circlip (circular clip? part T3500207) sitting in literal pieces on the floor beneath the bike. Not to insult anyone's intelligence or experience, but to clarify to all: these are the pieces which hold the pivot pin in the footrests to keep them from falling off. When I looked at the right side, that part was completely missing from that footrest as well. The pillion footrests' circlips are all currently intact. I have no clue how long I've been riding like this, but I can only imagine what would happen if suddenly my footrests suddenly dropped off (along with the spring) while riding along the highway.
For the record: I ride sensibly. I've never tipped my bike over. I've never run into anything. I've never jumped a curb, popped a wheelie, done a stoppie, smoked the back tire... I'm a civil (read: tame) rider.
I called the dealership here in Hawaii where I ordered/purchased the bike (Cycle City), and asked them about it. To my dismay, and not surprisingly I suppose, they don't stock these seemingly common, tiny pieces which look to match up with ~200 models of Triumph motorcycles. Oh, and these pieces which I can imagine only weigh a fraction of an ounce (est. <1gram) cost $5 USD each (~3.93 UK Pounds). Yup, that price is for each circlip. Not for a 4-pack, not for a 2-pack... EACH. Obviously, shipping them will take several weeks before they get to the dealer here. I looked into ordering them online all by myself, only to discover:
1) these tiny parts are all apparently located only in the UK, with none in the US.
2) most places in the UK want to charge a minimum of $20 USD for shipping the weight equivalent of 1/2 teaspoon of sugar. One place even stated their shipping cost was $49.99USD.
Along with the circlips drama, I also discovered that the small, circular swingarm pivot cover (part T2075326) on the left side has also just disappeared. (le sigh).
I am making a warranty claim through the dealer here, and they stated that they'll need it in their shop for half a day to give it a 'once-over' and take pictures... fair enough, I suppose.
MY OBVIOUS CONCERNS:
If you've gotten this far, cheers (and apologies for the venting). If anyone else is experiencing any of these issues, please chime in. I'd love to hear about it and hopefully learn some solutions.
I went out to the garage yesterday and saw the left-side Circlip (circular clip? part T3500207) sitting in literal pieces on the floor beneath the bike. Not to insult anyone's intelligence or experience, but to clarify to all: these are the pieces which hold the pivot pin in the footrests to keep them from falling off. When I looked at the right side, that part was completely missing from that footrest as well. The pillion footrests' circlips are all currently intact. I have no clue how long I've been riding like this, but I can only imagine what would happen if suddenly my footrests suddenly dropped off (along with the spring) while riding along the highway.
For the record: I ride sensibly. I've never tipped my bike over. I've never run into anything. I've never jumped a curb, popped a wheelie, done a stoppie, smoked the back tire... I'm a civil (read: tame) rider.
I called the dealership here in Hawaii where I ordered/purchased the bike (Cycle City), and asked them about it. To my dismay, and not surprisingly I suppose, they don't stock these seemingly common, tiny pieces which look to match up with ~200 models of Triumph motorcycles. Oh, and these pieces which I can imagine only weigh a fraction of an ounce (est. <1gram) cost $5 USD each (~3.93 UK Pounds). Yup, that price is for each circlip. Not for a 4-pack, not for a 2-pack... EACH. Obviously, shipping them will take several weeks before they get to the dealer here. I looked into ordering them online all by myself, only to discover:
1) these tiny parts are all apparently located only in the UK, with none in the US.
2) most places in the UK want to charge a minimum of $20 USD for shipping the weight equivalent of 1/2 teaspoon of sugar. One place even stated their shipping cost was $49.99USD.
Along with the circlips drama, I also discovered that the small, circular swingarm pivot cover (part T2075326) on the left side has also just disappeared. (le sigh).
I am making a warranty claim through the dealer here, and they stated that they'll need it in their shop for half a day to give it a 'once-over' and take pictures... fair enough, I suppose.
MY OBVIOUS CONCERNS:
- If these tiny circlips (and the swingarm pivot cover) are just falling off/apart for no apparent reason other than normal riding, I can only imagine that it will continue to happen because it's happened thrice now already.
- What is a solution? Aftermarket clips - do these even exist? Glueing, soldering or welding solution? Makeshift twisted wire in place of the clips?
- This is an extreme irritant to have such a tiny piece (circlips) cause such an unsafe risk, and then be so unavailable/non-accessible.
- Price-wise, it is uncivilized.
- I was planning on taking this exact bike to mainland U.S. in 2025 to ride it across the country before coming back to Hawaii. Is this what I can expect from this bike? Small pieces just falling apart as I ride?
If you've gotten this far, cheers (and apologies for the venting). If anyone else is experiencing any of these issues, please chime in. I'd love to hear about it and hopefully learn some solutions.