[aprilian]

1) did you find the USB connector cable? are you sure you aren't plugged int the OEM USB charging port?
2) does your shifter rod have the HM logo on it?
3) are you confident that you have the Pro model and not the Lite?

 

[ufo]

The v4 update and Gareth's settings worked like magic for me. What a huge improvement! Thank you so much for sharing!

However, a couple of weeks ago, my quickshifter stopped working mid-ride. I checked all the wiring and connections - nothing there. I'm suspecting the sensor died. Using the shift-direction wizard in the software, it doesn't pick up any movement. I did write the HM folks but never heard back.
Any other thoughts here would be greatly appreciated.

 

[aprilian]

Try Zarra at zarra@hmquickshifter.com

 

[Matteeee]

Or you can get Gareth at gareth@hmquickshifter.com
Surprised at lack of response they are normally excellent
I have also had a couple of instances of the unit cutting out completely, Did it start working again the next day ?. Seems to have been caused by it overheating. I improved matters greatly by relocating the unit up by the ECU behind the airbox. This was not ideal so I got Gareth to supply a 70 cm extension for the APS and button cable and located the SABS in the tail piece. Mine has not done it since.

 

[ufo]

Finally got some answers - it seems like the sensor died. I'm working with them to get a replacement (not free).

Has anyone else had any reliability issues with this?
Just trying to figure out if I'll have to replace bits every couple of years.

Once you use a quickshifter, you don't really want to go back 😆

 

[Matteeee]

Here's the thing, I have had all manner of issues with the SABS on my 765RS (2017) since i installed it, trouble is once you're used to a blipper there is no going back and my Ducati has one as standard. I have persevered as I love the unit (when it works).
I have had several instances of it cutting out completely (total shut down), and several of it cutting in and out, I'm pretty sure this is down to heat, since extending the wires and relocating the unit to the tail piece this seem to have gone away.
I have always had issues with the unit occasionally refusing to upshift (usually following a 1 to 2 shift, with or without clutch), it will then refuse to shift in either direction for 30 seconds and then start working again, sometimes won't start working again until I do a downshift. It has just started to refuse the odd 4 to 5 upshift but will go in perfectly if I try again. I get the odd uncommanded blip from a standstill where the bike will lurch and again refuse to do anything for a little while.
I have relocated the unit 4 times, and tried literally thousands of combinations of different settings.
I have it configured to a point where it is pretty good and does not give me too many surprises (1 or 2 hiccups every 35 mile commute), I have tried a replacement unit and this was exactly the same.
It's a brilliant thing and its such a shame that it so nearly works.
Gareth has tried his best and says it must be an issue with my bike... I'm pretty sure there is nothing wrong with it, the stock upshifter (Translogic works without issues).
Am I going to stick with it..... Yep
Would I recommend it for a 2017 765RS..... probably not.
Oh and the stock SAB file on the HM website is a joke... not even close to a wroking setup.

 

[Tripleboo]

Hi all, bought a 765 with the HM blipper already installed. Wanted to adjust the blip % as the bikes lunging. I can’t seam to connect to the PC software. I’ve downloaded the drivers,I think it’s updated to V4. Am I doing something wrong? Ignition on (engine not running).

cheers View attachment 762039

You may have the cheaper version. Only the PRO have that posibility from what I know.
Cheers M

 

[Tripleboo]

Here's the thing, I have had all manner of issues with the SABS on my 765RS (2017) since i installed it, trouble is once you're used to a blipper there is no going back and my Ducati has one as standard. I have persevered as I love the unit (when it works).
I have had several instances of it cutting out completely (total shut down), and several of it cutting in and out, I'm pretty sure this is down to heat, since extending the wires and relocating the unit to the tail piece this seem to have gone away.
I have always had issues with the unit occasionally refusing to upshift (usually following a 1 to 2 shift, with or without clutch), it will then refuse to shift in either direction for 30 seconds and then start working again, sometimes won't start working again until I do a downshift. It has just started to refuse the odd 4 to 5 upshift but will go in perfectly if I try again. I get the odd uncommanded blip from a standstill where the bike will lurch and again refuse to do anything for a little while.
I have relocated the unit 4 times, and tried literally thousands of combinations of different settings.
I have it configured to a point where it is pretty good and does not give me too many surprises (1 or 2 hiccups every 35 mile commute), I have tried a replacement unit and this was exactly the same.
It's a brilliant thing and its such a shame that it so nearly works.
Gareth has tried his best and says it must be an issue with my bike... I'm pretty sure there is nothing wrong with it, the stock upshifter (Translogic works without issues).
Am I going to stick with it..... Yep
Would I recommend it for a 2017 765RS..... probably not.
Oh and the stock SAB file on the HM website is a joke... not even close to a wroking setup.

I have the same issues on my 2017 R occasionally refusing to upshift (usually following a 1 to 2 shift, with or without clutch), it will then refuse to shift in either direction for 30 seconds and then start working again. Have not found any reason or solution for this issue...
Cheers! //M

 

[stas]

I have the Rapid Bike QS installed and having various issues with it that I'm trying to work through with their help. The 30 second lockout seems to occur when there is a negative interaction between the shift module and the ECU/traction control module. The bike then locks out for 30 seconds and does not allow any auto shifts. Sometimes shists work just fine. We have not been able to identify the cause or the solution to this intermittent problem. So its not just HM. Something on the bike really doesn't like downshifts periodically. Especially in the lower RMP range or rapid sequential shifts.

 

[Crysto]

Thanks to this thread I didn't rip the SABS out of my bike after the first ride - the 'Triumph 765 Speed Triple Pro Config' on the HM website is terrible! Matteeee's config made it actually work quite well, so thanks for sharing that.
Did anyone ever resolve the intermittent failed upshifts? After a few hours riding I had it happen a maybe 3 times, all full throttle high RPM shifts from 2-3 and 3-4, perhaps it is related to the TCS, but it resolved itself quickly without me needing to give it much thought.
I have installed the SABS unit where the 765 install guide suggests, but I hope that doesn't prove to be the wrong choice and require relocation.

My biggest issues are that the quickshifter up doesn't feel as slick as the 765RS comes from the factory - perhaps this is just a limitation of it being a throttle-cut instead of ignition cut? And secondly the SABS doesn't appear to be aware of clutch inputs - I had assumed that when choosing to use the clutch for an up or downshift that both quickshift and blip functions would be disabled (as happens with the factory 765RS quickshifter) - has anyone troubleshot this or have any input? Perhaps I can get around this by tweaking sensitivity values, however it feels a little wrong right now.

 

[Crysto]

Like some others have also reported, I was experiencing some failed upshifts with my conditions being during full throttle high rpm shifts. I had ruled out TCS by disabling it entirely, and after many incremental changes to the timing and bias values saw no improvement I tested some extremely high values that would result in a kill time of around 200ms, but this also didn't help. Finally I tried simply disabling 'Use HMSS' which immediately saw the kill times actually behave as configured in the SABS config, and while the shift times were extremely long the shifts were now successful.

So at least for my unit, the HMSS feature is either somehow faulty, or doesn't work under all conditions. There are no more values to tweak beyond those I've already tried, so it just has to be disabled. Hoping HM will get back to me via email to work out what is really going on, as the HMSS feature is something I would want active if it wasn't causing failed shifts.

 

[Pablo Pirate]

Howdo.
Just purchased the HM Pro as my OEM quickshifter died (Blipper works okay). During installation I found out the CAN connector is different on the 2020 models. Contacted HM and sent some pictures of the CAN connector. So they said it would still work as a lite, however I can't get the PC to connect to the SABs. Using V4 software and latest drivers. Anyone else had this issue?
Cheers Pablo

 

[aprilian]

I had great success by contacting Zarra via sales@hmquickshifter.com

 

[Pablo Pirate]

Thanks for the reply, she was the POC I spoke to but not heard anything back.
Spoke to Paul Holden at Moto46 (Deals with a lot 765's and did race them), he says the HM doesn't work that well on the 2020+ models, believe's it's a different signal to the ECU???
Going to see if I can return the unit and get another standard unit.

 

[aprilian]

I was having problems connecting the unit to my old windows 10 laptop - so I purchased a decent windows 11 laptop. It connected fine to the sabs unit the first time and then never again. I let Microsoft take over my machine today and load an updated version of 11 to no luck. I've tried all the settings that the web has related to not recognizing a usb device. I have asked Zarra for a Team Viewer session to see what is going on.
Any suggestions from the group who have installed one?

 

[aprilian]

I was having problems connecting the unit to my old windows 10 laptop - so I purchased a decent windows 11 laptop. It connected fine to the sabs unit the first time and then never again. I let Microsoft take over my machine today and load an updated version of 11 to no luck. I've tried all the settings that the web has related to not recognizing a usb device. I have asked Zarra for a Team Viewer session to see what is going on.
Any suggestions from the group who have installed one?

To share what I found, both my computers were fine.
With the first troubleshooting, Zarra was able to restart the unit and then it communicated twice. Later it stopped communicating (confirmed by Zarra). I first tried replacing just the SABS USB cable - no luck. I then got a new SABS unit and that was the root problem, Something must have failed inside the original sealed unit. It's great that I'm able to edit the program again, but I'm a little frustrated that the first unit was intermittent which led me to the wrong assumption, I could have skipped buying the new computer. However, Spears Racing (the US HM distributor) went way above and beyond helping me get to the bottom of the issue and I deeply thank Gregg for his patience and help!!!!!

 

[Gael101]

Hi , just got a HM lite (v4.5) for my 765 rs racebike.
I installed it with no issues so far but I wonder if there is some settings you guys tried that were more appropriate than the defaults one for racing. Also is there any known issues related to installation ?
Regards

 

[aprilian]

Hi , just got a HM lite (v4.5) for my 765 rs racebike.
I installed it with no issues so far but I wonder if there is some settings you guys tried that were more appropriate than the defaults one for racing. Also is there any known issues related to installation ?
Regards

Unfortunately, you need the upgraded model to do that. Contact where you purchased it and see if they can facilitate (as I did) upgrading to the Pro version.