[tom.hockett47]

I have always taken my Triumphs to my Triumph dealer. I just have trouble trusting my bikes to someone who...learned about motorcycles...from a friend, or uncle. Some may be ok, but , I need to be sure who is working on my Triumphs.

Of course you don't let an idiot work on your bike. But to infer that anyone who isn't a Triumph dealer is unqualified to work on a Triumph is a bit of a stretch. And just because it is a Triumph Dealer, you are not necessarily guaranteed to be getting a good mechanic. But it is a guarantee that you will pay top dollar to get the job done. It is more necessary to know the qualifications of whom you are doing business.

 

[longhunter]

I want to apologize for sounding like I was putting down in any way , aa mechanic who does not work foe a dealer. I just know that in my area, there aren't to many people who are familiar with Triumph motorcycles. Other brands , well, there is a few home operated ( I gurss that's the right way to say that) motorcycle mechanics, or shops. I just love my Triumphs, and in my area, I try to be careful. Sorry y'all.

 

[jkdranchek]

Wow, really unfortunate repair debacle. I’m in Lancaster and go to Hermy’s. Never had a problem or issue. Just had them do the annual service, inspection and new rear Dunlop Roadsmart IV. Picked up a piece of wire on my last ride. Really frustrating running over road debris that’s all but invisible while riding. Can’t be focused on the asphalt disappearing beneath the front tire. My ‘22 Speed Twin has 7100 miles with absolutely no issues. Purchased it new at Camp Hill Triumph. Shortly after, Warhorse took over and Triumph left. I recommend Hermy‘s. Jason in Service and Lee in Parts are great to work with. Even though I’m out of warranty soon I’ll continue to go there. Lee exchanged a new RF 1400 that had a faulty shield mechanism, no problem. First class people, first class operation.

 

[SVMTRCST]

Castle Powersports Nashville great when buying the bike but completely suck when it comes to repair, especially a brand new one-week-old bike with an oil leak. See link. I will never go back there again.

https://www.triumphrat.net/threads/new-2023-speed-twin-900-oil-leak.1011168/