Unintended heated grips easter egg? Help! - Triumph Forum: Triumph Rat Motorcycle Forums
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post #1 of 10 (permalink) Old 02-15-2018, 06:00 PM Thread Starter
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Unintended heated grips easter egg? Help!

So, apparently, I somehow managed to disable the right-side heating function on my T120.

Right now, when I enable the heated grips, either low or high, only the left side is being heated.

How did I do this?

I remember turning on the heated grips button and ,at the same time, accidentally touching the Scroll (info) button.

On the display it actually reads H9R OFF when I cycle through the options when pressing these two buttons.

No idea what H9R stands for (maybe R is for right). Anyways, I can't turn it back on, switching hands while riding is not advisable.

There is nothing in the manual regarding this and I have contacted Triumph support and awaiting help.

Anyone else have this problem? or can provide a solution?

Cheers
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post #2 of 10 (permalink) Old 02-15-2018, 06:25 PM
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Try disconnecting the battery and reconnecting a minute latter.
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post #3 of 10 (permalink) Old 02-15-2018, 10:50 PM
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The official wiring diagram for the heated grips is a complete mess, and it duplicates information for different connectors so it's difficult to diagnose problems.
According to the wiring diagram the heated grips button shorts the power wire to ground on the left grip to detect actions, but who knows if that's another mistake in the diagram or not...

The ECU does have two connectors, one for right, one for left, so my guess is that the code you see is indeed an error that is either reporting it as open-circuit, or as a short.
If so, it means you've broken the right grip heater circuit. This is the one that will always break most often because it has the twist-grip, and the wires can get trapped, worn through, or pulled apart.
I'd start by taking the right grip tube off and see if the wires are still connected inside the handlebar tube, and make sure the wire from the grip down to the connector is damaged.
I doubt very much that it's related to anything you've done on the display or settings.
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post #4 of 10 (permalink) Old 02-16-2018, 12:14 PM Thread Starter
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Thanks for the speedy replies. I'll try out these suggestions and we'll see. Triumph hasn't responded so far, not sure if they will.
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post #5 of 10 (permalink) Old 02-17-2018, 02:03 AM
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Have you tried going to the dealer? Why are you going to Triumph directly?

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post #6 of 10 (permalink) Old 02-17-2018, 10:53 AM
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Have you tried going to the dealer? Why are you going to Triumph directly?
Right. Triumph will tell you to take it to the dealer. The dealer is meant to be an owner's first and best contact when problems arise.

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post #7 of 10 (permalink) Old 02-28-2018, 08:02 PM Thread Starter
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Update! Took it to the dealer, and they said that the part has to be replaced. Luckily for me my bike is still under warranty (2 months left). So it will be replaced under no cost to me. Just hope that this is not something that is going to be a problem in the future.
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post #8 of 10 (permalink) Old 02-28-2018, 08:13 PM
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I wonder if it is a frayed wire that caused the right heated grip not to work.

The wire going to the right heated grip moves every time you twist the throttle.

If there is not enough slack in that wire, it can fail....have read about other instances of that happeneing.

jb
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post #9 of 10 (permalink) Old 06-15-2019, 10:01 PM
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For what it's worth:
I had the exact same symptom--installed new Triumph heated grips on my 2018 Speedmaster, and within 8 months the right grip stopped heating. Plus, I get an error code in the display.
I took the bike to the dealer, and they confirmed that the wire inside the right grip had broken. Infuriatingly, Triumph says this is not covered by their warranty. (Not sure what WOULD be covered by the warranty, then!)
I noticed that the wire (negative, black) had broken right where it meets the inside of the grip. It seems like a design flaw. It's a vulnerable point, inside a grip that's constantly being rotated.
I bought new grips, and this time I put a little silicone sealant right where the wires meet the grip. (See attached photo.) I'm hoping that this will protect the vulnerable point. Will provide an update if it fails again. Otherwise, all of you with heated grips may want to try this. It's easy to do, even with the grips mounted on the bike.

Cheers,
Steve
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post #10 of 10 (permalink) Old 06-16-2019, 12:05 AM
Minitwins
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Quote:
Originally Posted by steveboilard View Post
For what it's worth:
I had the exact same symptom--installed new Triumph heated grips on my 2018 Speedmaster, and within 8 months the right grip stopped heating. Plus, I get an error code in the display.
I took the bike to the dealer, and they confirmed that the wire inside the right grip had broken. Infuriatingly, Triumph says this is not covered by their warranty. (Not sure what WOULD be covered by the warranty, then!)
I noticed that the wire (negative, black) had broken right where it meets the inside of the grip. It seems like a design flaw. It's a vulnerable point, inside a grip that's constantly being rotated.
I bought new grips, and this time I put a little silicone sealant right where the wires meet the grip. (See attached photo.) I'm hoping that this will protect the vulnerable point. Will provide an update if it fails again. Otherwise, all of you with heated grips may want to try this. It's easy to do, even with the grips mounted on the bike.

Cheers,
Steve
Good tip m8 will check mine
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