Main Motorcycle: KTM Freeride
Join Date: May 2016
Location: Eastern Washington State
Other Motorcycle: '17 Triumph T120
Extra Motorcycle: '78 BMW R80/7
No, I used the thinner of the two pads. When I tried it with the complete thin pads, at first I thought I installed the system wrong because I couldn't get the signals to activate. Finally out of frustration I pushed with all my might, and then I could make them work. I got in touch with STS and talked to them. They were aware of this happening on some installations and suggested that I trim the pads. I did, and they now work as I described earlier. I cut little bitty chunks out of the big pads and tried them but they were too small and made them work like no pads were in at all (wouldn't cancel).
I don't know if the pads come in varying densities or if it is my particular switch. In any case, I am still betting they get better as the weather gets warmer and/or the material gets compressed enough times. If not I will experiment with some different materials. They told me that it isn't that complicated or esoteric, the material just has to prevent the switches from maintaining contact once thumb pressure is relieved.
Even with how it is, I am happy I installed the system, as I am an incorrigible "turn-signal-leaver-on-er" type of guy.