New Tiger 1200 OEM Panniers - One Tumbler Not Working
So I just got a new Tiger 1200 XCa this week, and my expedition panniers and top box were put on yesterday at the dealer.
When I got home, however, the right pannier would not open with they key. So, I went back to the dealer and they couldn't get it open either (even though they had it working just fine when they installed it).
So, right now they're thinking something happened with the tumbler in the lock. Because I need the use of the pannier for a trip I'm leaving for tomorrow, the plan from the dealer is to drill out the tumbler and I'll have one pannier that simply won't lock but will still function properly (and I'll just plan accordingly throughout the trip).
Now, here's my question for you all... It seemed like the dealer is saying that there will be no way to order a new tumbler that is keyed to my original OEM key. Instead I would have two keys: one for the new pannier tumbler, and one for everything else. Does this seem right? The more I think about it, I find it amazing that Triumph wouldn't be able to do this. Like, what if someone needed a gas tank cap replaced? Or what if an entire pannier was stolen?
Any thoughts would be much appreciated.
2017 Bonneville T120