Tiger 800 wont start when engine is hot - Page 5 - Triumph Forum: Triumph Rat Motorcycle Forums
Tiger 800 - 800XC Mods & Workshop Workshop and technical talk for the 800 - 800XC Tourer - Adventurer Tigers

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post #41 of 51 (permalink) Old 05-31-2019, 05:22 AM
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Originally Posted by XYooper906 View Post
I'm not sure about the Triumph P/N differences, but in the end you'll be left with another Triumph (Denso) starter. The Rick's starter is less expensive AND stronger IMO. I doubt that the Triumph dealer will install the aftermarket starter, have you checked with an independent shop that could do it for you? That way you'll save on the cost of the starter and have a better one in the end.
I agree. I would definitely look for an independent shop. You also might find a Triumph shop mechanic that will do the job on the side, a private transaction.
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post #42 of 51 (permalink) Old 06-01-2019, 10:22 PM
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Right now the bike is still with the shop but they don't seem to know what they are doing.

They say that on my '13 Tiger 800 ABS the old starter can be pulled and replaced with an OEM in just a few basic steps. HOWEVER... according to the one video I found (here:
) and speaking with Sean at Rick's in order to install it following the Triumph shop manual they use the bike will have to have the tank, airbox and throttle bodies removed to get close.

Does anyone here have a shop manual they can reference for me and give me the step by step I can pass on to my dealer?

I have no clue how far they have torn down my bike and nothing is going to happen between now and Tuesday when they open back up and I would love to call them and say definitively the steps they need to take to fix it.

It seems enough people have down this swap to Rick's that it should not be nearly as difficult as they are complaining that it is.

Thank you all for your awesome support and help!!
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post #43 of 51 (permalink) Old 06-02-2019, 07:26 AM
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.......and speaking with Sean at Rick's in order to install it following the Triumph shop manual they use the bike will have to have the tank, airbox and throttle bodies removed to get close.
I recently did mine. The tank and airbox for sure. I was able to replace it without removing the throttle bodies, but it took some patience. I just didn't want to fiddle with the clamps for the boots, electrical connectors, and throttle cable. I believe it saved some time, even though getting at the bolts was more difficult and required a long extension and swivel socket. The new Rick's starter JUST BARELY fits through from the left side, and must be turned exactly right to make it clear. It is just a bit larger than the OEM starter. See posts 31 & 32.

A competent technician should be able to handle it just fine. If you still lack confidence in this shop or individual technicians in it, why would you have them do it? Do you not have any other options? It sounds like they may be trying to pad their labor costs by talking it up bigger than it is.
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post #44 of 51 (permalink) Old 06-02-2019, 08:22 AM
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It sounds like they may be trying to pad their labor costs by talking it up bigger than it is.
^^^ This!!!

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post #45 of 51 (permalink) Old 06-02-2019, 09:14 PM
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Well, let me start by saying I have never had an issue with this shop. I bought my first Triumph from them in 1998 so I expected they had enough experience with the brand.
I let them know UP FRONT that I was bringing in a non-OEM starter and they said that was perfectly fine. But once they had it and started tearing down my bike I'm kind of stuck. I don't have the disposable income to pay them to pull my bike apart and then reassemble to take it somewhere else.

That said, I would still love it if someone has a step by step guide to the starter swap from a Triumph shop manual I can have them reference. The shop manual they are using for an OEM replacement is apparently different from what Rick's is referencing.

XYooper906, did you have to remove any coolant hoses? Last i spoke to them on Friday, that seemed to be a point of concern for them having to drain the system to get the new starter in.
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post #46 of 51 (permalink) Old 06-03-2019, 12:34 AM
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Print out the pictures from my post #32 and hand it to them. The small coolant bypass hose is the only coolant hose near the starter. I was able move it out of position without disconnecting it.
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post #47 of 51 (permalink) Old 06-04-2019, 12:52 AM
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I got this PDF from Rick's today. This should help out anyone else looking to make the swap.
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File Type: pdf TriumphTiger800StarterReplacement.pdf (181.6 KB, 22 views)
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post #48 of 51 (permalink) Old 06-04-2019, 03:16 PM
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I got this PDF from Rick's today. This should help out anyone else looking to make the swap.
That is a scan of the Triumph service manual, BTW.
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post #49 of 51 (permalink) Old 06-13-2019, 12:00 AM
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UPDATE:
My bike is back, but not without a little difficulty.

Using the above attached Triumph service manual method my dealer was able to get the wider body starter from Rick's in position but it would not seat without forcing it.
They pulled it back out and measured it against the OEM and found that it was slightly wider in front of the O ring. They talked in depth and swapped photos with Rick and Sean and Rick said not to force it in and they would cut one down and send it out directly to the dealer. The new, cut down starter was installed without incident today and works perfect. I rode for an hour in 92 degree heat and my bike restarted with no issues when VERY hot.

I told Carol up at Rick's that I would donate my old OEM starter so they could make sure the issue was not experienced by anyone else.
Sorry about the sideways photos but you can see OEM reads 28.5mm and Rick's is 29.9mm. Although I didn't photograph it, BOTH starters are 29.9mm or 30mm behind the O ring depending on where you measure.
I have boxed them up and sent them back.

At least for the immediate future, if you are swapping starters I would suggest measuring your OEM starter before you order so they can cut it down if need be. Later on, they may just offer two versions for starters of this era if they find that Triumph used different starters previously not identified.

Anyway, Two thumbs up for Rick's for providing a very affordable alternative and making sure I had one with proper fit and to Polaris West Triumph / Suzuki of Katy, TX for taking all that extra time to get it right for me.
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post #50 of 51 (permalink) Old 06-13-2019, 10:21 AM
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Hmm, that's interesting. I wonder why there is a difference. I didn't have that problem, so I never measured my old or new starter.

Glad to hear that your dealer worked with you so well, especially when installing an aftermarket starter.

Happy cranking!
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