Average Down Time For Coolant Leak? - Triumph Forum: Triumph Rat Motorcycle Forums
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post #1 of 11 (permalink) Old 09-22-2011, 09:01 PM Thread Starter
Minitwins
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Average Down Time For Coolant Leak?

2011 Storm 3,500 miles just started a small coolant leak at what I believe is the thermostat. It is leaking where at the connection to the cylinder head.

What is the average time for the dealer to repair it? I heard that they need permission from Triumph first to do any warranty repairs.
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post #2 of 11 (permalink) Old 09-22-2011, 09:26 PM
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Yes, they need permission but with a known issue like this, it's a formality
The job itself is only a couple of hours but if you have to wait for the gasket .....
Most of us use the bike while we wait for the part to come in.
Take it to the dealer for them to confirm the issue and see if they have the part in stock

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post #3 of 11 (permalink) Old 09-22-2011, 09:45 PM
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Just got back from the dealership a few hours ago with the same issue.

They pressure tested the system - no leak from the thermostat housing, even though there was dried coolant around the seal where the gasket is.

The problem was the formerly loose top hose clamp coming off the thermostat housing (that I had tightened myself before my trip to the dealer). Coolant had run down the hose and settled around where the gasket is ... that's the best we could figure. They let me watch the procedure for the most part, and I'm pretty sure we figured that out as the problem.

They tightened every hose clamp ... a number were a little loose. I don't know if these things vibrate open over time or what.

The ride home (a couple of hours) left me with zero coolant leak issues.

Down time = zero. Hope you have the same result

What if there were no hypothetical questions?
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post #4 of 11 (permalink) Old 09-22-2011, 10:07 PM
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I had the same problem with my rocket 3t same dealer bs i just had my 1st service and it started to leak or spray down the right side. took it back and got the run around after an hour they cound not find the leak, sooo i fixed it. all the hose clamps were loose,so i went through the bike and tightened up everything took a couple hours but well worth it.
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post #5 of 11 (permalink) Old 09-23-2011, 08:19 AM Thread Starter
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I checked the hose clamps and they were tight, the leak looked like it was right at the thermostat where the gasket would be. I then took it out for a hard five mile ride on the expressway and did not see evidence of any further leaking.

Has anyone had a 2011 model with a gasket issue or has all the 2011 models been strictly clamp issues?
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post #6 of 11 (permalink) Old 09-23-2011, 09:41 AM
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Quote:
Originally Posted by finglan View Post
I checked the hose clamps and they were tight, the leak looked like it was right at the thermostat where the gasket would be. I then took it out for a hard five mile ride on the expressway and did not see evidence of any further leaking.

Has anyone had a 2011 model with a gasket issue or has all the 2011 models been strictly clamp issues?
I was in the same boat as you.
2011 Storm with 400km and it's leaking.
Ok, Thanks to this forum I knew about the issue before I bought one so I was not surprised. Well maybe a little surprised that Triumph hadn't gotten around to fixing this issue with the 2011 models.
You either get lucky and solve the issue by tightening the hose clamps or you need the gasket. I tightened the hose clamps to no avail.
So having read the 18plus page thread on here about it, I was able to call the dealer with the part number required so they could get it ordered and do the repair at the first service. I drove the bike another 600km until it was due for service brought it in and of course they never ordered the part. They took it for a test ride and couldn't get it to leak so of course on the way home it started to leak back I go. They replaced the gasket around the lower manifold that you can see behind the cyl. This is where the coolant would pool but was not the source of the leak. It was leaking from the top and dripping down the right side. Picked the bike up again and still not fixed so back I go this time they ordered the part I wanted them to order from the begining problem solved. Total off the road time was 3 weeks as I had to wait the part to come in from the UK. Obviously mine was more of a dealer issue than anything. Oh Ya my dealer claims they have never heard of this issue which IF true is more of a poor communication between the manufacturer and the dealer.

The only other issue I had was defect baremetric presure sensor.
This was replaced with one off of a bike that was on the sales floor.

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post #7 of 11 (permalink) Old 09-23-2011, 11:36 AM
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Quote:
Originally Posted by sandman1852 View Post
I had the same problem with my rocket 3t same dealer bs i just had my 1st service and it started to leak or spray down the right side. took it back and got the run around after an hour they cound not find the leak, sooo i fixed it. all the hose clamps were loose,so i went through the bike and tightened up everything took a couple hours but well worth it.
I did this too then saw more coolant drips on top of motor a couple weeks later..
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post #8 of 11 (permalink) Old 09-23-2011, 02:38 PM
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Quote:
Originally Posted by toxic View Post
I was in the same boat as you.
...
So having read the 18plus page thread on here about it, I was able to call the dealer with the part number required so they could get it ordered and do the repair at the first service.
Hey toxic,

I was looking for the thread you mentioned and can't find it... do you have a link?

Draeger

What if there were no hypothetical questions?
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post #9 of 11 (permalink) Old 09-23-2011, 02:52 PM Thread Starter
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Called the dealer today and got the expected line, " I have to look at it, evaluate it and then order the part". I asked him how many T-Birds he had to fix with the same problem and he told me about 10. I then said, "do I really have to be inconvenienced for the price of a gasket, can't you just order me one and call me when it is in so I can wait while it is repaired". The dealer is over an hour away and they agreed to order the part and call me when it comes in.
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post #10 of 11 (permalink) Old 09-28-2011, 06:55 PM Thread Starter
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Took 5 days for the part to come in 2 hours at the dealer and it is fixed. There was a small piece of metal shaving between the gasket and the thermostat manifold causing the leak.
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