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Discussion Starter · #1 ·
I love my bike. It maybe only a 00 TT600, but I ride it hard even tho Ive only had it three months Ive done 3k on it. All up its done 12k so time for a new front tyre. Thats love for you a? WELL MAYBE NOT! Take the bike down to the local Triumph dealer and get me a new tyre fitted. Sweet. 4 hours latter i go get me bike back. Well f........ Me, straight up it look like they removed the tyre with a f..... jack hammer. All around the edge and inside edge big scrape marks and the power coating removed. Mate I go to the agents whats up with this S....? They go it wasn't us. Whatever! Now, 1 Triumph owner to another, we pretty much know every mark on our Bikes don't we? Has any one else had these sort of issues with so called professionals? I will attach a picture of my not so virgin bike any more. :evil:

[ This message was edited by: Dion on 2007-01-13 19:55 ]
 

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I would contact the regional manager. If that does not work call the nearest corporate headquarters. Additionally, use a different dealer if possible. Take before pictures next time you service it. Pain in the A$$, but it is a necessary step. Sorry about the bad news.
 

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Bummer Dion, not good. Could try having a moan to Triumph NZ but not sure that would make much difference.
Perhaps you could PM me with the name of the company so I know who to avoid in future.

[ This message was edited by: kiwifour on 2007-01-08 12:51 ]
 

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Welcome Dion, Mate as you say we know every scratch on our bikes as I'm sure you do, I don't know what you could do except keep hassling them or take you bike else where, A lot of shops don't care, Its just money to them. Try to do as much of the servicing your self as possible. What shop was it so us Kiwi lads on the forum don't go there!!
 

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<sigh> it's times like this I wish we still had our tire changing machine.

I know, it's such a PIA when you take your vehicles to the dealers and expect them to take precautions that other shops may not.

I'd go with the others' suggestions and pursue it. The wheels on these aren't cheap and the year of the vehicle doesn't matter; you earned the money to pay for it and it's yours. Good luck with it!
 

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I had a dust up with the dealer I bought my D650 from: it fricking died on me two months after I got it, and they charged me $118 to reset the ECU. :mad: I called up Triumph HQ and they told me that the shop can charge for whatever they want, even after he admitted it should have been a warranty item. Moral of the story: never buy another Triumph.
 

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Discussion Starter · #7 ·
Thanks 4 your support everyone. It wasn't really a whine, more of a warning. Anyway I don't mind the the rim any more. I tell you Triumphs bite hard. If you haven't guessed I had a bit of a fall. I'm still trying to work out who's worse off me or the bike. I have 15 stitches in my leg where the rear foot peg tried to remove my calf. The bike has a hole in the left hand engine cover which will have to be replaced, what concerns me is the gear lever has been push into the engine more. Can anyone please tell me if this can be fixed without splitting the engine. This sux's man!! :(

[ This message was edited by: Dion on 2007-01-13 20:29 ]
 

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yikes man! certainly not good, but glad you are in reasonably good shape. the left cover is not a big deal - the cover is reasonably priced and you will need to buy a gasket as well. the selector shaft is another story. i've not seen this and i am certainly no expert, but you may have to pull the right cover and reseat and clip that shaft at a minimum. right where the shaft exits the case on the left side, there is a C clip that should keep that shaft in place. is that C clip still there?

jeff h
 

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Discussion Starter · #9 ·
I haven't seen the bike since the accident, I haven't been too mobile. I am only going by mobile phone pictures and what my friends have told me. They are all amazed that the bike farings, indicators and paint work are all fine. I hope its just as simple as you suggest but knowing my luck as of late i think it will be a major mission. I will let you know when i pick it up in a couple of days.
 

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Discussion Starter · #10 ·
Hey Jeff,
You were right, Just a cir-clip on the end of the shaft and we have gears again sweet!! New alternator cover and gasket and the bike will be mint,not a scratch on it. However I have notice the front shock is leaking large amounts of oil all over the front wheel. So if anyone has a good link where I can download a manual for a tt600, it would be really appreciated.
Thanks,
Dion.
 

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nice man - glad you will be back on the road soon! i hate to say this, but i feel more comfortable at this point letting my shop take apart my cartridge forks. i've done standard forks before and while it wasn't too hard, it took a while. i can't imagine carts are that much different - guess i'm just too lazy afterall ;). you got another shop to go to besides the one that started this whole thread?
jeff h
 

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Discussion Starter · #12 ·
You are right, my other mate said I would probably take an eye out. I will try a different shop, thats no problem. However I would prefer to do most of the work myself. I'll get this done while I wait three weeks for my sidecover to arrive. Should be healed by then. :hammer:

[ This message was edited by: Dion on 2007-01-17 00:43 ]
 
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Hey Dion. Sorry to hear of your scrape and your haslles with the dealer. Can you tell me if it the Wellington dealer? I live there and will need some work doing on my TT. Sadly there are few options in NZ if you want to stay with a genuine Triumph dealer as the next closet to me is Palmerston. I have talked to the guys at Sawyer Honda who can service the bike though I don't think they can get genuine Triumpg parts.
 

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Stuff like that is why I have stuck to Cycle Barn for all these years. I really trust the guys who work on Triumphs there. They very rarely make mistakes. Cycle Barn's shop rates are a bit higher, but I figure it is worth it, especially since I do a lot of the minor servicing myself and leave the real PITA stuff (messing with the star drive screws that complicate valve adjustments, for example) for them to do.
 

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Discussion Starter · #15 ·
Hi Daylight,
Great bike. Whatever you do don't take it to ANZA in Palmerston North!!! They shouldn't be Truimph dealers. Do most of the repairs on your bike yourself. most of the people in this forum love to help. I have the truimph workshop manual in pdf if you need any info. Will is right almost everything needs some little specialised tool. They seem to to think that it will stop us from pulling it apart . Well we're kiwi's and that ain't going to happen. My bikes going great since it spat me off. 1100kms in the weekend just what I needed to get some trust back. :-D :-D :-D
 
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