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Feel free to lock quickly. The thing we all need to remember is that the vendors servicing our Triumph needs are few. In most cases working with limited resources. If not for their enthusiasm there would be no parts for our toys. I suggest we treat them as friends who are helping us, not not some giant corporations out to mess with us. Sometimes problems may happen but a phone call will usually resolve them. As with this site it is service as much as a business. Life is short, choose to be happy or silent!-T1
 

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...servicing a niche market.

Mike and Brent have always been great to me.

macys.com on the other hand, they can kiss my butt! :-D
 

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I've been treated well by NewBonneville and BellaCorse up to now, and I'm happy to give them my business, even if I can find the items cheaper elsewhere.

One small suggestion: NewBonneville's web site could be better-organized and offer more information about the products.
 

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True on all counts. The Triumph after market parts source is definitely no where near the supply for other bikes. Example is yesterday I got my JP Cycles catalog, the one just for Harleys! I thought it was the phone book at first glance. Maybe someday they will have a New Triumph Bonneville catalog. I see a growing market with plenty of room to expand.
 

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Lox I read through my J&P catalog everyday at lunch and quite a bit in my "library". Not sure if we will ever have over a thousand pipe choices,but you never know. :-D
 

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I do some "Library" reading too. Or with a wife and two young girls in the house my "Fortress of Solitude". I've just started looking and your right I don't think we'll ever have that kind of selection on anything. Hopefully we get more, and sometimes along with that comes lower prices!

[ This message was edited by: Loxpump on 2007-02-03 11:44 ]
 

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T1, well said. It is more a hobby/closet industry level vs support that some may be assuming is being dealt with. Many bits are sourced from riders that make a few mini production runs in their work or home shops. Brent and others have networked to be vendor/distributors on the smallest of levels when compared to JP, Kuryakyn or a Ness type operation. From risers to tail light/fender eliminators, many items are produced /"manufactured" by people doing it part time. The proverbial, "No one offers these for sale. If I make this, would you guys want one too?, Let me know." I like to hear the pros/cons in any purchase mod, but it does appear folks are being a bit short tempered on the boards of late. Speed3 guys are mostly having fun still. Come on Spring! 2k miles riding between storms this winter has kept me enjoying life.

Peace to all.
Cheers!
BobW
 

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I want to second the clear-headed comments made by Thruxtonone. I was going to add my comments to the recent thread on possible vendor abuse, but I didn't see the value of adding fuel to the fire. Since it came up again here are my two cents:

One cent: I ordered parts from one of our vendors around Christmas. When I didn't get a email confirmation in what I thought was a reasonable time, I called. Some guy answered, out of breath. I said, "Who are you." He said, "The owner." I said, "What's a big shot like you doing answering the phone?" He laughed and said, "I don't know about that, but I've been here alone all day filling orders." He left me on hold and ran to check on availability. I thought that was pretty good service. He didn't seem uncaring. He seemed like a guy who was behind, maybe understaffed and trying to meet his commitments.

Two cents: My dad owned his own business. We went without a lot and didn't see him much because to keep the business going he always had to reinvest his money and his time. It's not the easiest career choice. Few perks. Few, if any, fringe benefits. A lot of headaches and responsibilities. And the buck always stops with you. Remember the old saying. If you don't like your boss, quit and start your own business. Then everybody is your boss!
From my experience, I always cut small business owners a lot of slack.
 

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Ya know fellers - I was once self-employed as a retailer in a small niche market for quite awhile. I know what it takes to survive year after year. It's called customer service. Some things I learned from it ... you don't ignore communcation from a customer. You don't make empty promises. You don't ignore the customer - especially if they have paid you up front. And, you certainly don't LIE in public to make the complaining customer look like he was in the wrong and you're a victim of circumstances.

Hopefully - for ya'lls sake - Mike S. had an isolated incident with me. But based on his lack of customer service skills both during the transaction and here on this forum .. he will never see me needing to buy parts from him again.
 

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Well said T1...if I could add anything of value, I would--but I think you said it all...especially like the part about be happy or silent. :-D

Larry
 

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Geeze guys, give it a rest. These threads have gone on too long. Nothing new just the same s*** over and over. There is enough information or misinformation so everybody can make there own decisions. Moderator please lock out all of these threads.
 
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