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Discussion Starter · #1 ·
I love Triumphs, let's get that out of the way right now. I've owned two of them. The inside of my garage looks like a shrine to Triumph. I am currently riding a modern Japanese bike that I have a hard time feeling passionate about but the thing just flat works, every time every day without fail, never one problem.
I sold my last Triumph because it was just so unreliable. It spent an inordinate amount of time in the repair shop, left me stranded numerous times and nickled and dimed me to death. The charging system was weak ( 5 batteries in 4 years) and a complete ECU failure after the warranty expired.
So now I'm all watered up to get a Street Twin, I rode one and fell in love with Triumph all over again. But reading this forum I seem to be seeing a pattern of problems cropping up again. Electronic issues, guys can't ride while they wait for the shop to squeeze them in, hard starting, side stand magnets falling off and stranding riders,and oil leaks.
We spend more money to own our beloved Triumphs and yet we have to put up with quality control issues. It's like suffering is just part of the Triumph experience. Why can't they get their act together?


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Although I understand your concerns, I had them as well, I have not experienced any of the serious issues a few other's have. Each time I read about a possible recall, I go directly to the Triumph recall page on their website, input my Street Twin's serial number and so far nothing to be concerned about. I have yet to take my bike in for the first warranty service but I'm getting close to doing so. Regardless of brand, it's always a gamble. Hope you figure out whether you want to gamble or not. Needless to say, I'm really happy with my Street Twin.
 

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Mailman, I was very hesitant to trade my 2013 T100 in on a new Street Twin, but finally decided to chance it. The T100 was a totally reliable bike with 18,000 miles. I loved it, but I wanted a water cooled bike due to ever increasing traffic (traffic jams almost daily) and I fell in love with the look and sound of the Street Twin. I know what you mean about Japanese bikes, spot on reliability but no real personality. Anyway, I figured that with the years of research and testing Triumph put into the water cooled engines I'd go for it. So, far it's been awesome except for a small oil leak from the weep hole in the center of the oil pan. Hopefully it's an easy permanent fix. I've always stayed away from 1st year new designs. Should I have waited to get the "real" world bugs out? We'll see.
 

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Mailman,

I've seen all the same posts you have, but I've drawn different conclusions and have had a different experience with my Triumph.

I've been watching these boards since before the first new owners started taking delivery of their new water cooled twins. I figured I could always cancel my order if something worrying cropped up concerning reliability or quality. Nothing ever did, except for a few widely spaced and apparently unrelated incidents, so I happily took delivery of my T120 when my dealer called to say the bike was in. This is a real departure from my normal "don't buy anything until the second model year and all the bugs are worked out" philosophy.

I was the original purchaser of my 2003 Triumph T100. It's never had a single single problem except the time it wouldn't start during a ride because the positive battery connection had come loose. There's no reason to think that my new T120 won't do just as well.

C'mon in! The water's FINE!
 

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I am more than impressed with my T120. If you log onto any brand forum and I mean any brand, you will find issues that leave you wondering if it will make it home every ride. Manufacturers don't set out to build a dud, as the recalls and warranty will send them broke.The issues raised seem to be minor and covered under warranty. With production being sold as quick as its made, it does make some problems with parts suppliers keeping up production needs, let alone spares. I think triumph have underestimated the markets reception to this new bike and been caught flat footed a bit with accessories and spare parts. As a business it's not a bad situation to be in, rather than them sitting there and not selling.
 

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Forums like these amplify the negative comments and make it seem like the problems are bigger than they are. I don't think many people have been stranded, etc. My ST has been trouble free for more than 1000 miles.

My Gold Wing has had multiple recalls over the years. So it's not like other manufacturers don't have issues.

And I disagree that "Japanese bikes don't have any character". I've had Hondas and Kawis and each has had its own personality.

-Alan
 

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Discussion Starter · #9 ·
True. It's not that my Japanese bike doesn't have any character, it's a truly fine motorcycle, but for whatever reason , I've never really been that excited about owning it. My closet is full of Triumph t shirts and baseball caps. My garage has Triumph memorabilia all over but I have never bought anything that reflects my Suzuki ownership. And the funny thing is my Suzuki would absolutely run rings around the Triumph but I would still rather have the Triumph.
Maybe it's my age but when I was young here's how it was, young guys all rode inexpensive small Japanese bikes. Old guys rode big slow Harleys, but the cool guys rode Triumphs! I still look at them with the admiration I had back then.


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I have a Trophy SE (21,000+ miles and a T100 Bonneville (18,000+ miles). I know what you mean about reliability. I've had to change the oil (every 10,000 miles on the TTSE), oil filter and tires. Oil the chain on the Bonnie. I had a flat once. Oh there was a recall on the TTSE for which I had to take it in.

Other than that no issues.
 

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There are some other thoughts that gave some comfort in deciding to buy my T120 now:

Triumph didn't dare produce a line of water cooled duds. They've probably bet the company's future on the success of this line. Introduction, roll out, initial deliveries, and accessory production and distribution all had to go very well, on a world-wide scale. It all has.

There was an intensive five year development period, after which I'm sure that plenty of pre-production water cooled bikes were built and tested.

There's really nothing new in the water cooled bikes. Everything incorporated is already well proven, and Triumph has previous experience with all of it. What's exciting is Triumph's renewed commitment to quality, styling, value, and ride-ability in its modern classic line. This line has always led Triumph's other offerings in sales, and I'm certain that'll continue.

I never bought a newer version of my '03 T100 because there wasn't enough difference between mine and the newer bikes, even considering EFI. The T120 got me off of my T100, for good.

Comfort level with this purchase: high.
 

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True. It's not that my Japanese bike doesn't have any character, it's a truly fine motorcycle, but for whatever reason , I've never really been that excited about owning it. My closet is full of Triumph t shirts and baseball caps. My garage has Triumph memorabilia all over but I have never bought anything that reflects my Suzuki ownership. And the funny thing is my Suzuki would absolutely run rings around the Triumph but I would still rather have the Triumph.
Maybe it's my age but when I was young here's how it was, young guys all rode inexpensive small Japanese bikes. Old guys rode big slow Harleys, but the cool guys rode Triumphs! I still look at them with the admiration I had back then.


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I know what you mean....Unless you get to have a tinker with it you don't bond.....bit like some women...
 

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Coming up to 1,000 miles and 2 months on my t120 and no issues other than weather and work issue not letting me ride enough. Love the bike and it's getting better every week. I am even toying with the idea of getting the Thruxton R as my little play thing (but I'm guessing the wife may have issues with that idea).
 

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I've been around a bunch of motorcycle forums over the years. The amount of trouble reported here is minor compared to bikes in general. Keep in mind that almost everybody who has a problem finds a forum, either to complain or to seek a solution.
I think Triumph has done just fine with these bikes-so far at least.
 

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There are some other thoughts that gave some comfort in deciding to buy my T120 now:

Triumph didn't dare produce a line of water cooled duds. They've probably bet the company's future on the success of this line. Introduction, roll out, initial deliveries, and accessory production and distribution all had to go very well, on a world-wide scale. It all has.

There was an intensive five year development period, after which I'm sure that plenty of pre-production water cooled bikes were built and tested.

There's really nothing new in the water cooled bikes. Everything incorporated is already well proven, and Triumph has previous experience with all of it. What's exciting is Triumph's renewed commitment to quality, styling, value, and ride-ability in its modern classic line. This line has always led Triumph's other offerings in sales, and I'm certain that'll continue.

I never bought a newer version of my '03 T100 because there wasn't enough difference between mine and the newer bikes, even considering EFI. The T120 got me off of my T100, for good.

Comfort level with this purchase: high.
I agree, except for the accessories production, they seemed to have badly under estimated the volumes on that, and communication on expected availability to the dealer has been poor in my experience.

Still no major problems on the bike after 1500 miles. Then again this is my third new triumph and other than a dead battery after storing over winter, which is my fault, I have never had a single problem.
 

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My current T120 is my third Triumph. On my first, a 2010 Street Triple, I had one mechanical problems. A retaining pin crapped out internally on the shifter. It was like a 99 cent part, and fixed under warranty in 48 hours. No probs after that.

Second Triumph, 2013 Daytona. Zero problems. Amazing bike.

Two months in on my T120, my biggest complaint is brake squeal. Life is hard! The bike definitely has character. Very pleased at the moment.
 

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I agree, except for the accessories production, they seemed to have badly under estimated the volumes on that, and communication on expected availability to the dealer has been poor in my experience.
if you have part numbers, you can order just about anything. Many items i hear people complaining about being sold out, or not being able to order from their dealer, are readily available from parts dealers in the UK and USA.
 

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if you have part numbers, you can order just about anything. Many items i hear people complaining about being sold out, or not being able to order from their dealer, are readily available from parts dealers in the UK and USA.
I don't think so not in the UK. Previous models sure but not the current range parts I want. Also you can normally get a dealer to fit for free which for a numpty like me is a plus.
 

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I don't think so not in the UK. Previous models sure but not the current range parts I want. Also you can normally get a dealer to fit for free which for a numpty like me is a plus.
Well you make a good point! I hadn't considered the free fittings, but I found several things online, that were either sold out or not available at all on the US Triumph site. Things like LED indicators, not available here at all, many forum members have ordered from the UK (with rather expensive shipping) though.

I sure hope with the popularity of these new bikes, the aftermarket picks up fast.
 

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Well you make a good point! I hadn't considered the free fittings, but I found several things online, that were either sold out or not available at all on the US Triumph site. Things like LED indicators, not available here at all, many forum members have ordered from the UK (with rather expensive shipping) though.

I sure hope with the popularity of these new bikes, the aftermarket picks up fast.
Yes got the LEDs fairly quickly, unfortunately they are still in their box waiting for the FEK which I can't get a date on yet, or the luggage either.

I will also Keep an eye on the aftermarket.
 
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