Don't know if anyone else has had this problem, but in my opinion, Triumph leather Saddlebags are junk. Every strap on them has broken and I've used leather condition to keep them up. I finally changed them out for Cortech Sportbags/tailbag. At least they are zippered...no straps. Oh yeah, my wife is the one who broke the straps, so I don't think they were being abused. It's actually her bike and except for the leather bags (which are gone now) she loves the bike.