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Sorry mate I agree with the last, the dealer is the person to get on at not Triumph, they do the notifications and supply the parts to the dealer, there the ones who should collect and do the work, if your dealer wants to keep your custom its up to them to look after you, my experience of uk dealers is also not good, in europe Germany and France they look after the customer in UK they seem to think they are doing you a favour selling you a bike!
 
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