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I tried turning the key off with the bike moving and the speedo went right to zero and read the correct speed when the key was turned on, so total power loss is not it. The gauge was working at the time, however.

Before I left, I took the chrome cover off and checked the connection. I was able to press it in a little further and it felt like it may have snapped into place. The ride afterward showed no signs of problems, but it was a short ride and it is quite a bit cooler out this evening than it was over the weekend when I was having problems. I guess I'll have to go for a longer ride. :D
 

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Clint75,

Great info on the plug. I hope its that simple! Definitely keep us posted. I surprised that not more T-Bird owners are experiencing this problem unless heat is a factor. If it is, we should start seeing more postings or dealers should start seeing more claims.
 

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Speaking of plugs (and this probably should be a separate post, but oh well), has anyone else had issues where, if they go through a good amount of silty sand (construction areas, etc.) the blown up silt and dust tends to collect in that crevice that has the oil fill plug?

This is bloody annoying to me, because I know that I will have to be damned sure every single bit of dirt, dust, and grit is out of that area when it comes time to check/fill the oil.
 

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Sticking Speedo and Hot Weather

Went for an extended ride over the last 4 days and discovered the sticking speedo problem. Suckola.

The problem: Sticking speedometer on 2010 Thunderbird 1700 w/ ABS brakes and a MPH speedometer.

Symptoms: Generally occur when it's hot outside and the sun is high in the sky. Haven't seen it happen when it's cooler out (below 90F), the sun is low in the sky and/or at night. Speedometer appears to just randomly stick at different speeds. Sometimes tapping on the glass makes it move, but eventually, it sticks solid at an indicated speed and won't move until I turn the bike off and back on. If it's still hot out, the speedo only works for a bit and then sticks again. None of the other gauges in the cluster appear to be effected. Tach works all the time and LCD display works correctly as far as I can tell.


It does not seem to impact the engine running or anything else. The only thing I've noticed in that department is that, when the bike it hot, it sometimes starts and dies. Upon restart and revving the engine a little, this problem goes away.

Occasionally, when I first turn the bike on, it makes an unusually "snarling" sound in the electronics. Usually, there's a smooth "whine" sound for a few seconds and then the bike will start. Once in awhile, I get this distorted sound but the bike does go ahead and start.

I have an appointment to take it in on Thursday to have it checked out. Sounds like we're all in the same boat in that there doesn't seem to be a real fix yet. I'll post what I find out. :confused:
 

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Speedo Sticking

So, Yesterday I rode the T-Bird and with the weather being in the high 70's/low 80's and vary similar to last time when the speedo starting sticking and it acted normal. Very strange how we are all experiencing very similar issues with the gauge and different weather conditions! I am wondering if we are going to start seeing even more issues as the weather heats up around the country.

One thing I did notice yesterday was during my shifting, if that had anything to do with it? Some have mentioned the speedo is attached to the transmission which makes me wonder if I shift too quickly or something like that if it causes the speedo to miss? Yesterday I really felt my ride was spot on with shifting points. This might be why I didn't have any issues!

Who knows until we finally get an official answer to the problem.
 

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OK... the new speedo came in on Friday, but the shop didn't bother to call me and let me know that it was in. I just happened to stop by on Saturday when they were open and they informed me then. Had them do the changeout right away, so now I have a new speedometer on the bike... instant roll-back of the speedo! :)

Haven't had it out for any long runs yet, so I haven't really put it to the test to see if this has fixed the problem.
 

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Speedo Sticking

Wells,

Glad to hear they replaced the unit. Definitely keep us posted. I am coming up on my 500 mile service and had planned on having them replace if that's the fix. I haven't had any issues for more than a week so I'm not sure if its correct itself.
 

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speedo sticking

My dealer in KC told me that they suspected it was from the heat because they were only having problems in North America. Well... I was on the highest paved road in the US , MT. Evans Colorado at 14000ft. and 38F(cold) and my speedo was reading from 30 to 60 mph when I was only moving 10 to 30 mph. SO- it's not the heat guys. What erks me about this, just like the coolant leaks, is that it tells me one of two things(as I mentioned on a previous post) that Triumph did not do a thorough job of road testing these in all conditions OR they launched them knowing that they had problems.
 

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... What erks me about this, just like the coolant leaks, is that it tells me one of two things(as I mentioned on a previous post) that Triumph did not do a thorough job of road testing these in all conditions OR they launched them knowing that they had problems.
There just is no way to do perfect testing, which is why the first of anything will have a few issues.

As an outsider looking in, its easy to say they didn't do their jobs, but there just isn't a way to simulated everything a bike goes through when it gets into the real world.

I develop software for a living and I have my teams test at a level the exceeds most other software development organizations, but even after extensive testing, bugs still happen.

To produce a product as complicated as a motorcycle with zero first year issues likely isn't possible and if it was, it would require a geometric increase in testing expense that would undoubtedly increase the cost of the bike significantly. The testing expense vs. number of issues line isn't linear - as one approaches zero issues, the cost increases exponentially.

All things equal, the Tbird had a good first year.
 

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Update on Sticky Speedo

So, I've done some experimenting on my own and discovered some interesting stuff.

In July, I took a ride out to Colorado. Rode across Kansas in 100+ degree heat. While in Colorado, rode at elevation with temps below 60. On both occasions, I was able to get the speedo to stick and also to fix it.

Bear with me, because the rest of this sounds abso-freakin-nuts...

I bought myself $1.69 worth of white Scotch Adhesive Putty. Yeah, the stuff you put posters on the wall with. I pressed out a circle of putty about the diameter of a quarter. I then placed said putty circle over the speedo dial so that it created a shadow over the little chrome bling piece that caps the speedo spindle. It fixed the problem for me every time.

Here's why I think it worked:

I only really had the problem when the sun was high in the sky. In July, at my latitude, time of day was between 11:45am and 2:45pm. If the speedo's chrome dome bling part (yep, that's the technical term) was left in full sun, the speedo stuck.

I think, between the glass cover on the whole face and that little chrome dome piece, it was lensing the sun's rays onto the speedo spindle making it swell up and stick. As long as I kept the damn thing in the shadow of the putty circle, it quit sticking.

I must be on to something because Triumph asked to switch out my speedo cluster for a new one and wanted me to send mine to them with the putty in place. Even had a guy from Triumph call and talk to me about it.

But, I did get a new speedo with zero miles on it. Was like getting a new bike, right?? :D
 

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I only really had the problem when the sun was high in the sky. In July, at my latitude, time of day was between 11:45am and 2:45pm. If the speedo's chrome dome bling part (yep, that's the technical term) was left in full sun, the speedo stuck.

I think, between the glass cover on the whole face and that little chrome dome piece, it was lensing the sun's rays onto the speedo spindle making it swell up and stick. As long as I kept the damn thing in the shadow of the putty circle, it quit sticking.
Interesting. Now that I think back on it, this was pretty much the case with me as well. It only seemed to happen when the sun was high in the sky shining down on top of the speedo.

I even tried covering it up when I parked it for lunch, and when I got back it was fine. I think you may very well be onto something there. Now, if only Triumph does the right testing and finds that this is the problem, I figure they will be able to setup a fix in manufacturing pretty easily.
 

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sticky speedo

First response from the dealer yesterday was that the problem (according to Triumph USA in Georgia) is possibly being caused by loose connections/pins.

Fine... they can try that. I am not going to hold my breath on it though. I will keep the idea of the gear position and road speed sensors in mind, however.

My guess on that, if it were either of those sensors, is that it would be the road speed sensor, as it didn't seem to matter which gear I was in, or if the bike was even completely stopped and kill switch applied... the speedometer would be stuck at some value other than zero.
I agree - mine screws up in any gear when it takes the notion to get wacky or sticky which is currently often - It also screwed up when I got snowed on at MT Evans CO at 38degrees F so it isn't the heat, at least in my case. My dealer says he isn't getting any help with this and I reported my first experience with this three months ago. I currently have about 6K mi and now the speedo seldom works correctly.
 

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As an outsider looking in, its easy to say they didn't do their jobs, but
there just isn't a way to simulated everything a bike goes through when it gets into the real world..
I'm not talking about simulation, I know that they did a lot of road testing in the real world. With all the bikes that they were were riding and using for demos all over the world, barcelona and the like, I find it a bit odd the the problems were never noticed until people started buying them. Especially when there are posts here that say they had problems on the way home from the dealer. I can also go to any dealer today and buy another one with a bad speedo and no mention of problems. At that point the consumer is one with the speedo - STUCK!!
 

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As an outsider looking in, its easy to say they didn't do their jobs, but
I'm not talking about simulation, I know that they did a lot of road testing in the real world. With all the bikes that they were were riding and using for demos all over the world, barcelona and the like, I find it a bit odd the the problems were never noticed until people started buying them. Especially when there are posts here that say they had problems on the way home from the dealer. I can also go to any dealer today and buy another one with a bad speedo and no mention of problems. At that point the consumer is one with the speedo - STUCK!!
OK, but how many bikes have this problem? Certainly a good number, but I suspect that majority of the bikes don't. So, perhaps none of their test bikes exhibited this issue. Or maybe one did, which might cause them to believe it was just a bad component, not a design flaw.

Now they know it is an issue, which is why they asked for K12's speedometer, but even tho there are several birds on the showroom floor that have this problem, doesn't mean they know the cause. Sounds like they are working on it now, but understandably, it might take some time to figure out and when they do, they'll work with the supplier to engineer a fix (read more time) and then that new component will go into manufacturing - new drawings, QA tests, manufacturing procedures (read more time) and then that component will be sent to distribution centers (more time).

Its just the way it is.
 

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Speaking of plugs (and this probably should be a separate post, but oh well), has anyone else had issues where, if they go through a good amount of silty sand (construction areas, etc.) the blown up silt and dust tends to collect in that crevice that has the oil fill plug?

This is bloody annoying to me, because I know that I will have to be damned sure every single bit of dirt, dust, and grit is out of that area when it comes time to check/fill the oil.
I am with you on this as with all of your posts. What were they thinking, putting the dipstick at a low point. It needs some sort of a standpipe because I won't even check the oil without washing or blowing out the area with a compressor. I bought the chrome logo dipstick just before I took a Colorado trip and it turned out to have a pit in the o-ring and blew oil down the side of the bike but I still didn't pull the plug because of the sand and grit around it.
 

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Got the bike back from the dealer last night.

Their story is that Triumph has never heard of this problem before, which is obviously a complete load of BS. I don't know whether I should believe these guys and that Triumph is lying through their teeth, or think that the dealership is full of it. I am 50-50 at this point on which of these is true. Heck, this is the dealership that, when going over the bike with me, told me that it doesn't have auto-canceling turn signals.

Anyway, the kid that worked on my bike is actually a good guy, and knows his stuff. He pulled the unit apart, completely disassembled as far as he could what was there, noted that there was a ton of dielectric grease in the connections between the speedo and the cabling, and that a couple of the connections appeared to not be fully connected... sort of half-way into their sockets. This is a good thing, I figure, as it may actually have been the problem.

I guess I will just have to wait and see.
I feel your pain, I really like the bike but why all of the deception? They tell you they have never heard of the problem-Well They have heard it from me! As with the coolant leakage. Have you experienced that one? They claim they have a cure for the coolant but nothing on the speedo yet, but they are still selling the bikes to unsuspecting clients. This is not a noble business practice. I hate to see them drive another bird into extinction but...... I have never seen deception followed by long-term success. Only honesty and integrity can do that for them!! Triumph needs to come clean on this one!!!
 

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OK, but how many bikes have this problem? Certainly a good number, but I suspect that majority of the bikes don't. So, perhaps none of their test bikes exhibited this issue. Or maybe one did, which might cause them to believe it was just a bad component, not a design flaw.

Now they know it is an issue, which is why they asked for K12's speedometer, but even tho there are several birds on the showroom floor that have this problem, doesn't mean they know the cause. Sounds like they are working on it now, but understandably, it might take some time to figure out and when they do, they'll work with the supplier to engineer a fix (read more time) and then that new component will go into manufacturing - new drawings, QA tests, manufacturing procedures (read more time) and then that component will be sent to distribution centers (more time).

Its just the way it is.
I understand - You work for John Bloor, I thought he was a more noble man than that. Long term success is not acheived through deception- only honesty and integrity can do that. What about the coolant leak?? Every T-bird that I know of has the problem. They will fix it, but only after you buy the bike. If I wanted greed, deception and no assurance of quality I would have bought a H-D. I suppose you're ok with driving a runaway Toyota! Good day!
 

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sticky speedo

engage - Dude- What planet are you from... what if the engines were blowing up and they were still selling them, would you say "don't worry, it's only happening to a small percent and if they ever figure it out, they will fix it - so go ahead and buy the bike anyway... The odds may be in your favor. NOT A NOBLE BUSINESS PRACTICE. COME CLEAN, QUIT HIDING AND RECALL!!!!!!!!!!!!!!!
 
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