more than right. I'm not even going to go into all the reasons, but that guy is so full of $hite it's pathetic. An idiot at best. If i were you i'd be scared as he|| to take my bike to him. Anyone that clueless with such off the wall and incorrect nonsense isn't to be trusted with your bike. If it were me i wouldn't even RIDE within several miles of that shop let alone let them touch my bike ! seriously....take my advice and find another dealer or do all maintenance yourself.I call Bullsh#t right?