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Discussion Starter #1
I went to 2 dealers today in Maryland to check out the 2012 T-Bird Storm; I'm seriously impressed by the bike and considering buying it. The first one in Baltimore had the matte black bike but hardly gave any information on the bike and seemed completely disinterested. He informed me that getting a test/demo ride on the Storm was a no-go since they are not given a demo bike from Triumph. The manufacturer usually does a demo truck for its dealer but the guy told me that this year Triumph isn't even doing that. I did sit on the bike but since it was on a side stand, I didn't get a feel of the actual riding position.

The second dealer didn't have any Storm model. They were getting a matte black bike in 2 weeks but no idea of the gloss black (the one I want to see and hopefully buy). Also told me a test ride on that bike was not going to happen. I asked him if I could test ride a regular Thunderbird (since they had one on display) but was told that some guy was in the process of finalizing the deal with them so they couldn't allow it.

I love the bike, especially after reading the feedback of actual owners here on this forum. But a no test ride might prove to be a deal breaker.

Any help on how to get around this problem would be appreciated.
 

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That sucks man. The first I went into my dealer, (to look at a T-Bird), I just commented to the sales guy, "That's a nice looking bike". He asked if I wanted to take for a ride. My reply; "yea, let me go get my helmet out of my truck". He even had to push it out of the sales floor.
 

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Discussion Starter #4
BobKreyole: Thank you and much appreciated! I am also going to call their headquarters in Atlanta on Monday as listed on their web site and hope to get some clarity. Do you know how submitting this request works?
ALgetaway: I wish...
 

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BobKreyole: Thank you and much appreciated! I am also going to call their headquarters in Atlanta on Monday as listed on their web site and hope to get some clarity. Do you know how submitting this request works?
ALgetaway: I wish...
Simple, just fill out the form and click send. They will contact you.
 

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Discussion Starter #6
What I meant was the process after submitting the form? The dealer doesn't even have the model of the bike I am looking for. So was wondering how exactly will Triumph make that happen....(I shouldn't really be bothered how it happens, but am just curious.)
 

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I hope you are able to get the test ride set up. Honestly the test ride is what sold me on the bike. I wanted the bike beforehand, but taking that ride is what pushed me over the edge.
 

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I hope you are able to get the test ride set up. Honestly the test ride is what sold me on the bike. I wanted the bike beforehand, but taking that ride is what pushed me over the edge.
Me, too. It was probably a foregone conclusion, but the testride sealed the deal. My dealer had no problem with me taking a testride, though he was cautious about how long / how many miles I put on it. I ended up -- with his permission -- putting on about four times as many miles (10) as he had first wanted...but since I ended up buying there I think we were both happy. ;)
 

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Yep, one time riding seals the deal. I tried out the 1600 and Storm. I was already sold on the 1600 but when I took the 1700 for a spin I had to have. Since I had only my America for about 6 months at the time I waited an excruciatingly long year to buy my Storm. It was more than worth the wait!


Sent from my Motorcycle iPhone app
 

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He informed me that getting a test/demo ride on the Storm was a no-go since they are not given a demo bike from Triumph.
In the UK, Triumph are very keen on test rides. Any dealer not offering test rides would not be a dealer for very long.
As for demo bikes, a dealer is allowed a number of bikes (6 I think) as demo bikes at a significant discount above normal. The dealer can only sell them after a minimum time and mileage at which point they are able to reorder a replacement demo bike.
You can get the situation whereby a dealer is almost pleading with you to try a particular bike that has not been in demand as a demo just to get the miles up so he can sell it.
 

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What I meant was the process after submitting the form? The dealer doesn't even have the model of the bike I am looking for. So was wondering how exactly will Triumph make that happen....(I shouldn't really be bothered how it happens, but am just curious.)
Don't worry fill out the form and Triumph will set it up. All you do is show up and ride.:)
 

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Discussion Starter #12
In the UK, Triumph are very keen on test rides. Any dealer not offering test rides would not be a dealer for very long.
As for demo bikes, a dealer is allowed a number of bikes (6 I think) as demo bikes at a significant discount above normal. The dealer can only sell them after a minimum time and mileage at which point they are able to reorder a replacement demo bike.
You can get the situation whereby a dealer is almost pleading with you to try a particular bike that has not been in demand as a demo just to get the miles up so he can sell it.
Hopefully I am able to get a test ride by the end of this month. Apparently it takes another 2 weeks to get the bike delivered to the dealer once you've sealed the deal. I can't say I'm thrilled about that either...
 

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so wait you want to ride a 1700 but a gloss not a matte and they dont have one so you dont wanna ride the matte??? im missing something here. and a lot of dealerships dont allow test rides unless you complete paperwork since people tend to wreck bikes after claiming they were experts.
 

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Discussion Starter #14
so wait you want to ride a 1700 but a gloss not a matte and they dont have one so you dont wanna ride the matte??? im missing something here. and a lot of dealerships dont allow test rides unless you complete paperwork since people tend to wreck bikes after claiming they were experts.
I am willing to ride either the Storm (any color) and/or the original 1600. But one dealer had the matte Storm and said he couldn't do it. The second dealer didn't have a Storm and also refused to oblige on the one 1600 he had. I don't know how dealers think, but I imagine if a guy walked into a showroom knowing what he wanted and got all the specifics about pricing, payments plan and accessories, he'd be considered a serious buyer.
 

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When I went to look at the thunderbird they talked to me about the bike for 10 min then offered a test ride wich at first I declined because I didnt have my helmet/jacket or gloves in my truck. They professionally persisted by offering me the use of the nessasary gear and explaining they have to put so many miles on the bike anyway and they would actually like my feedback on it being I am a long time rider. It worked! Within 5 miles on the storm I knew I wanted a thunderbird with the 1700 kit installed and after returning from the compleete test ride they suggested wich was way more miles than anyone has ever recomended before and covered some of my favorite roads in that area, I realised the test ride is probably the most important thing they can do to sell a bike as it moved my planned purchase time frame forward by at least 8 months and gave me the ability to compare it fairly to the other bikes I was eyeballing. Within 2 weeks of it I purchased my Silver/black 1700!:D
 

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I couldn't get a test ride no matter who I called or wrote to or bribed. No dealer was going to risk their very few sale bikes on a test ride and no Triumph truck to be found within 300 miles at the time. Screw it, found the bike I wanted in Baltimore, drove up, paid for it and rode it home. So far love it, sometimes you just gotta throw caution to the wind.
 

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Discussion Starter #18
Daycruiser, did you fill out a test ride request from the main web site and/or called their headquarters in Atlanta to figure out how they expect someone to buy their bike without taking a test ride...?
 

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Honestly if wasnt for the test ride on the thunderbird I probably would have ended up with a Victory or some used bike instead. The cost of a new bike these days demands that you get a real test ride before sealing the deal. No way am I going to drop that kind of cash without test rideing it first!

Having the test ride offered so quickly without hassel was instramental for them getting the sale much sooner and left them with very little chance of loosing it to a lesser bike that I was able to test ride (in this case the HD and Victory) and getting a real test ride on the HD wasnt easy and almost had me walking out the door and crossing them off the list before my search for a new ride even began.
 

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Daycruiser, did you fill out a test ride request from the main web site and/or called their headquarters in Atlanta to figure out how they expect someone to buy their bike without taking a test ride...?
Yes I did all that, even followed the truck around a little but they were so booked it wasn't going to happen. Not everybody that signs up for a "test ride" is at all interested in buying one. Many I watched were HD owners checking out the competition. They send out your contact info to the dealers in your area to see if a dealer can accommodate you with a test ride, what they really do is call you to see if your ready to buy. "Sorry no we don't have a demo bike right now, but you'll love it anyway so come on down and see what we have and make an offer". How many times did I hear that. Getting a demo for HD was EASY, I could have ridden an HD all day, only problem is I dislike HD and don't care to ever own one. I like Victory and could have gotten a demo ride on a XRoads no problem. Price was the issue with Victory, If I'm not willing to pay the price I'm not going to bother ridding it. Just wasting everybody's time then. So, the specs of the TBird met my expectations and I liked what I did see with close inspection of floor bikes and then shopped a 400 mile radius and bought the one I liked at the best price I could get in that radius. As I said, love it so far. If that changes it's gone and on to the next one.
 
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