Having no experience with Triumph dealerships in CT, other than the Gengras, I found this thread very helpful. Look forward to getting up there to check out some bikes soon, if this weather would ever warm up!
My wife and I will be there. I am still looking for a replacement for My 1999 Sprint ST. The problem is that I have not ridden a bike I like better or is as much fun!!! I have been looking for 4 years and have ridden BMWs, Indians, Ducatis, EBRs, other Triumphs. I still have not found the bike the leaves me smiling like a fool every time I ride it like the ST does.
I bought a "different" brand from them just a month after buying my XCx and that transaction went just as well. The unit I was looking at was a leftover so I knew I had a bargaining chip in my favor. So I did my homework and went in with the price I'd be willing to pay and dealt with Jen (owner) directly and she made the numbers work. A couple weeks after the purchase we had an issue with the parking light fuse blowing out, they got it right in and fixed it within a day. So far I've been happy with them.
I've been to Mark's a few times, initially talked Royal Enfield's but was directed towards the Triumph's for size etc. So far Mark and his team are righteous. I'm looking at a 96 Adventurer so I am going to talk them and see if anyone there can handle carbs.
Good to know there's more and more women in motorcycling, especially the business side of it. I know a few, one an ex-racer who works on the wholesale supply side of it. I think I may have met Jen when I was last there, didn't know her role.
Maybe it's my NY/NJ metro area that I live in, but it's a challenge to find an honest, friendly dealership. That's why I drove 270 miles round trip twice this year to buy at Mark's. They have always been up-front and honest, and really do care that you will be happy with your purchase. I dealt with a couple different sales people who were great. Both times, I sat down with Jen to complete the paperwork and the purchase. She is a great person, very knowledgeable and an experienced rider too. Also both times, Mark came out of the service area to talk with me, shake my hand, and thank me for the business. IMO, there's nothing more one could ask for in a dealership.
I bought my '14 Thruxton from them and was treated very well. Nice family business and both Mark and Jen are well connected and they run a clean business, although Jen would benefit from a nice day at the spa now and then...
Is it normal to wait for weeks for simple parts like brake pedal for new Thruxron? I had my bike in a minor accident, paid dealer to order parts and they are saying they are on back order and no idea when they will arrive. Is it a common experience?
This is my first Triumph. Previously with BMW...
I've been increasingly concerned about the health of Triumph in the U.S. as I see one dealer after another drop the brand. There is one new Triumph-only dealer in Brooklyn, my home, but otherwise I see the brand disappearing.
This past weekend I spoke to a salesman in a shop on Long Island...
The Triumph dealer in Miami closed down earlier this year, which leaves Two Wheels World in Pompano (Broward County, north of Ft. Lauderdale) as the only official dealer in South Florida, as far as I can tell.
Anyone have experience with them, either purchasing or having their bike worked on there?
BEWARE!!! DON'T GIVE YOUR BUSINESS TO THIS COMPANY!!!
I purchase in my life so far 46 motorcycles, both in Europe and USA, fairly decent experience in the field therefore.
This Dealer misrepresented the motorcycle they sold to me, they misrepresented the shipping, they have been extremely...
I need quite a few Triumph accessories for a newly bought Scrambler 1200 XC and the season is going to be in sharp decline in a couple weeks. A friend said he bought Triumph levers on sale once. Trying to decide whether or not I buy my accessories right away or wait over winter and see if there...
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