Here is a full transcript of the e-mail concerning the Sprint ST 1050;
“SPRINT ST 1050 front brake – increased lever travel. Machines built prior to Vin: 253133.
A small number of Sprint ST 1050 customers of bikes built prior to Vin 253133 are reporting dissatisfaction with the front brake feel and for reasons of customer goodwill, we would like to confirm our wish to satisfy these owners.
The reported issue is that of control lever travel variation which has been a concern of some customers, to the extent that we have modified later Sprint ST 1050 models to accommodate our customers’ requirements.
For clarity we wish to confirm that the enhancement fitted on the latest models is available to customers who purchased 1050 Sprint ST’s prior to VIN 253133 as a goodwill gesture.
This involves the installation of a new master cylinder (T2025498) only. Please carry out this work for any customers’ who express any concerns to yo.
How to claim modification costs from us:
For convenience, please use the Warranty On Line system to process this goodwill work using:
Claim type “GOODWILLâ€
Fault code 02021091 and
Repair code 12021009
This new repair code covers the admin credit element. Please conduct a Full Download from this tomorrow onwards to capture these new codes.â€
Copied from MCN
[ This message was edited by: G0ARL on 2007-01-18 13:19 ]
“SPRINT ST 1050 front brake – increased lever travel. Machines built prior to Vin: 253133.
A small number of Sprint ST 1050 customers of bikes built prior to Vin 253133 are reporting dissatisfaction with the front brake feel and for reasons of customer goodwill, we would like to confirm our wish to satisfy these owners.
The reported issue is that of control lever travel variation which has been a concern of some customers, to the extent that we have modified later Sprint ST 1050 models to accommodate our customers’ requirements.
For clarity we wish to confirm that the enhancement fitted on the latest models is available to customers who purchased 1050 Sprint ST’s prior to VIN 253133 as a goodwill gesture.
This involves the installation of a new master cylinder (T2025498) only. Please carry out this work for any customers’ who express any concerns to yo.
How to claim modification costs from us:
For convenience, please use the Warranty On Line system to process this goodwill work using:
Claim type “GOODWILLâ€
Fault code 02021091 and
Repair code 12021009
This new repair code covers the admin credit element. Please conduct a Full Download from this tomorrow onwards to capture these new codes.â€
Copied from MCN
[ This message was edited by: G0ARL on 2007-01-18 13:19 ]