wow that's a bunch of crap.$99/hr... 3 hours... they decided to drop it back to 2 hours... $175. See now I have to go be irritated at a bike shop that I used to like. Dammit.
I use this option for balancing, which covers both front and rear.only issue to tackle after this would be balancing, from what I have been told you really don't have to balance the rear tire, only the front:
Unless it's a "mistake" that's a rip off. Even if they had trouble balancing them it's no more than 40 mins a tyre. 20mins remove/fit wheel then 20mins fit tyre and balance. And that's being generous.I went into the shop yesterday after lunch and explained that all the feedback I've had leads me to think the tyre change should have taken maybe an hour instead of the 3.5 they took and then discounted. The new shop owner wasn't there so the staff gave me the typical there's nothing we can do for you but we'll get Dallas to call me on Wednesday when he gets back from his parents funeral... I said ok and since the boss mechanic was at the counter at the time, I asked him how long he thought he would take to do it. He reckoned an hour was a bit short but 1.25 hr ought to cover it.
In the 10 years I've been their customer, now on the third owner, I've never had cause to grumble. Hopefully they can set this right.
I know how to change tyres, I did it years ago to prove it to myself but I'm also lazy so don't mind paying a few dollars to support local business to a reasonable level. Anyways, will post on the outcome.