Main Motorcycle: 2013 Street Triple R
Join Date: Oct 2012
I was going to recommend FirstGear gear. I have their Kilimanjaro 37.5 jacket and HT pants. In addition to them realizing we are not all shaped like store manikins, they really stand behind their gear. I'm on my third jacket and have only paid for one.
Explanation: I bought my first, previous generation Kilimanjaro several years ago (maybe 5?) and was monkeying around trying to adjust the armor, but I had forgotten to take the liner and ripped the zipper on the insulated liner. I contacted them and explained exactly what I did, said it was 100% my fault and asked how I could buy a new liner. They sent me a complete new jacket, no questions asked. Then, about 2 years ago I was riding to work and got caught in a brief downpour. I noticed my biceps got a little wet. When I got to work, I contacted them again and told them what happened. I included some pics of my wet arms and - thinking the waterproofing was applied on the outside of the jacket - asked for a recommendation to properly refresh it. I was told that shouldn't happen and asked what size and color I wanted. A few days later, a brand new Kilimanjaro 37.5 arrived in the mail.
Also, I decided to get FirstGear, because a guy I worked with had a Kathmandu suite. He crashed in it and caused some minor rips. He contacted them asking about a fabric repair kit. No repair required, because they sent him a brand new suite.
Just because I'm paranoid, it doesn't mean the whole world isn't out to get me.
Words mean things.
My life is not without meaning. I can be held up as a bad example.