We are Moving! - Triumph Forum: Triumph Rat Motorcycle Forums
Community Help Post any questions, concerns, and issues you are having with the site that need to be resolved.

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post #1 of 4 (permalink) Old 08-22-2019, 11:07 AM Thread Starter
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We are Moving!

Dear Triumph Community Members,

Over the past year, there have been updates to your community environment that have introduced challenges in usability and performance. We sincerely apologize if you have been negatively impacted. Efforts to improve the technology, user interface, and site performance has revealed weaknesses in the platform and outdated software on the site. Once we started looking at how to address these issues, it became clear that we needed to determine how to fix the underlying problems.

We needed to improve user experience, site speed, and overall performance, all while providing a secure environment for you to interact with your community. For the past few months, we have been actively seeking a resolution to these issues.

We are excited to announce that we are upgrading your site!! We have been working with a design and product development team that has enhanced Xenforo software to provide a modern and much better-performing platform. Our goal is to deliver an experience that better fits the current and growing long term needs of your community.

The new platform is designed for efficiency, stability, and to be user-friendly across all devices, including mobile. More time can be spent engaging, sharing, and contributing to your favorite community no matter where you are!

This is just the first stage of the new platform and we look forward to hearing your feedback as we make regular and timely improvements.

Thank you for all your support!

~ Community Support

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post #2 of 4 (permalink) Old 08-22-2019, 11:07 AM Thread Starter
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Dear Community Members,

We have posted previous messages announcing a new platform coming to your community that will provide a better experience, faster page speed and work seamlessly across all devices, including mobile. We are excited to announce that Triumphrat.net will be migrated to our new platform on Tuesday, September 3rd. The site will be in maintenance mode and in read-only while the migration is happening. This is expected site behavior as we move all the archived content over to the new sites. There should be no change in the content within your profile. All thread content will also be migrated to the new site. Your community may look a little different but all of the important information will still be there!

If for any reason there is a change of date, we will keep you updated on an alternative rollout schedule for the site migration. We look forward to your feedback on the new experience.

We appreciate your support!

~ Community Support

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post #3 of 4 (permalink) Old 08-30-2019, 08:25 PM
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I want to say Bravo!!!

I worked in Silicone Valley for ~10 years and we would completely change what we were selling about every 18 months. The technology moved that fast.

That Triumphrat is moving to the next level today is a fabulous testiment to staying current and efficient. And its great to hear we get to continue to benefit from the site.

This is a great site and it is my go to for all of my Bonneville knowledge.

Go upgrade!!!
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post #4 of 4 (permalink) Old 09-03-2019, 04:34 PM Thread Starter
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Hello all,

There were some additional complications with the migration of the community and we have rolled the site back until we can investigate further.

We have pushed the date back to TBD for now and will announce once we know more.

Jeff M

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