You know, i fear one of the reasons is the the dealer is likely NOT pulling for you because as i understand it the companies do not pay the dealer the full wage for warranty work. In fact i have heard triumph is worse than most bike brands. So often the dealer just doesn't want to bother and may not try hard to get triumph to approve or even lie about it. Sad.....you pay 15 grand for a toy and thats what you get. Ain't right.