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Twins Technical Talk Technical Talk for Hinckley Triumph Twins: Bonneville, T100, Speedmaster, America, Thruxton, and Scrambler

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Old 07-16-2008   #21 (permalink)
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All this talk about bad Triumph USA support I've been seeing over the present years, is putting me off. Maybe my next new bike, if I can get one, will not be another Triumph like the 1700 expected out.
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Old 07-16-2008   #22 (permalink)
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Quote:
Originally Posted by WaltZ View Post
All this talk about bad Triumph USA support I've been seeing over the present years, is putting me off. Maybe my next new bike, if I can get one, will not be another Triumph like the 1700 expected out.
Well - steady on there - more people shout about problems than anything else. This is only natural. The poor guy that started this thread is no having any fun - but the dealer is standing behind the bike, and so it sounds like the problem will be resolved.

There are certainly problems, but this is true of everything. There are isolated incidents. They are no fun for the poor people who suffer them, and so those people become very loud about the problems, and rightly so, I would in the same position. The thing is, this can kind of skew the viewpoint a bit. The truth is that overall the triumphs are every bit as good as anything else out there.

Nevertheless - you have to take the info that is available and make your own judgement. If you go on other forum boards on other bikes and also cars, you can see the same kind of thing. If at the end of the day you feel it is too risky, that's your call, and your right to make that call. There are, however, a LOT of these bikes around, that are running very well indeed.

What I am hoping here, is that the situation gets resolved, dangermouse ends up with a great bike, and we all find out about a triumph dealer that gives a dam about the product they sell. Here's hoping for a successful conclusion.

I had some kind of a point when I started typing, but forgot what it was - not sure I made it after all. Oh well.
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Last edited by propforward : 07-16-2008 at 01:27 PM. Reason: added last line about making / not making a point.
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Old 07-16-2008   #23 (permalink)
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Quote:
Originally Posted by propforward View Post
Well - steady on there - more people shout about problems than anything else. This is only natural. The poor guy that started this thread is no having any fun - but the dealer is standing behind the bike, and so it sounds like the problem will be resolved.

There are certainly problems, but this is true of everything. There are isolated incidents. They are no fun for the poor people who suffer them, and so those people become very loud about the problems, and rightly so, I would in the same position. The thing is, this can kind of skew the viewpoint a bit. The truth is that overall the triumphs are every bit as good as anything else out there.

Nevertheless - you have to take the info that is available and make your own judgement. If you go on other forum boards on other bikes and also cars, you can see the same kind of thing. If at the end of the day you feel it is too risky, that's your call, and your right to make that call. There are, however, a LOT of these bikes around, that are running very well indeed.

What I am hoping here, is that the situation gets resolved, dangermouse ends up with a great bike, and we all find out about a triumph dealer that gives a dam about the product they sell. Here's hoping for a successful conclusion.

I had some kind of a point when I started typing, but forgot what it was - not sure I made it after all. Oh well.
As the guy with the problem, I think I agree with everything you said here.

It's not only Triumph. Everything these days is about the fiduciary responsibilty to the stock holders... as a result, customer service just ain't what it used to be. It's not a world I'm crazy about, in all honesty, but until someone invents a time machine, I suppose you just have to deal with things like having to be a really, really squeaky wheel if you want some oil.
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Old 07-16-2008   #24 (permalink)
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I have no idea about other brands, etc.; however, with Triumph, any support one gets to resolve problems has to come from the dealer. If one can find a good dealer that will try his best to resolve a problem, it will probably get resolved. If one cannot find this kind of dealer, don't expect any help from Triumph at any other level. When one dealer finds and fixes a problem, the information is not passed on to other dealers by Triumph who chooses to ignore that the problem existed in the first place. Ask your dealer if he has ever heard of the front hubs having a problem on a small number of Bonnies. This was a problem ignored by Triumph and a dealer in England (Liley) found the cause of the brake rotor warpage.

I asked my dealer this week if he had heard of any 1050 Tigers having excessive oil consumption. He has heard nothing about this. It appears to be a small percentage, but when was the last time you bought a new bike with broken rings on one or more pistons? Triumph has some problems, but the one thing that has been repeated many times was "their engines are bullet proof". Well, they are now having engine problems.
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Old 07-17-2008   #25 (permalink)
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I've been reading through all of these posts and I went through this last year with my dealer. They also told me that it is normal and that my thruxton was quite good compared to other ones. Mine shakes at around 80 km then goes away. I too am very interested in what comes of this. I used to have a Vmax that had a front end wobble. What fixed the wobble was putting a slight preload on the steering bearings. I believe it was just a band-aid instead of a fix.

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Old 07-17-2008   #26 (permalink)
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Quote:
Originally Posted by propforward View Post
..If you go on other forum boards on other bikes and also cars, you can see the same kind of thing...
That's for sure. I just received a letter from Toyota that my Tacoma's frame could be rusting through.

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Old 07-17-2008   #27 (permalink)
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Quote:
Originally Posted by Paulyp View Post
I've been reading through all of these posts and I went through this last year with my dealer. They also told me that it is normal and that my thruxton was quite good compared to other ones. Mine shakes at around 80 km then goes away. I too am very interested in what comes of this. I used to have a Vmax that had a front end wobble. What fixed the wobble was putting a slight preload on the steering bearings. I believe it was just a band-aid instead of a fix.

Cheers
Paul
If a dealer says wobble is normal he does not know what he is talking about. I would never buy anything from him.
My thruxton also had wobble. I changed tires to Pirelli Sport Demon and the wobble is gone.
I have run my bike several times on the track and never had any problems.
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Old 07-17-2008   #28 (permalink)
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yes, i'm eager to hear Dangermouse's results. i had a bad wobble that went away with new tires, but i'm not sold it was jsut the tires -- there's something else that's causing this, methinks...

my dealer also told me it was normal, and that all the BMW's do it too. i just can't buy that!!

any news, dangermouse?
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Old 07-17-2008   #29 (permalink)
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I've had, oh, about 5 or 6 sets of tires on my bike, tried different shocks, have AK-20 cartridges in my forks, tried a different front wheel, had a different rear wheel (which may have lessened the headshake! But I thought it was the fat tire, may have to try this again), and still have wobble. I should capture it going on video to show Peter what he thinks is normal.

Actually, I think Triumph needs to stand by their products more, personally. I hate that I have to fight to get things done under warranty, especially since my dealer bends to Triumph's will, not mine. Dangermouse has a great dealer, and I wish mine would fight more. I love Triumphs, but I too am rethinking buying a Triumph bike in the future.
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