Quote:
Originally Posted by Flyingscott
Triumph Motorcycles Customer Service-United States: (678) 854-2010, extension 2064
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You are dissatisfied with the shop yet you ordered somthing else for them to install? I guess you did this without asking someone what would be necessary for the installation and/or assumed the shop would have everything needed for something you ordered from BC? You have an engine that is running poorly but you decide to add another variable before the initial problem is resolved?
The shop may have "a" problem but your decision making is "the" problem.
Look at the process of consideration you used to buy this used bike-did you have it professionally inspected by someone other than the seller? If not, you should have. Does your state have a lemon law and do you know what it is and how to use it? Are you aware of Federal protection standards for consumers on purchases? Do you make used of any of these options?
Why would you have a shop you are not satisfied with install anything and especially something that changes engine performance before the initial problem was solved?
I am not implying you are incapable of thinking through this but I wonder if you are willing.
The reality is that this kind of problem is that it is going to repeated over and over again until you critically assess your thinking and judgment on this problem.
Prudence calls for being very, very careful when buying used vehicles which should include having an independent inspection, a reasonable number of miles to insure it is OK, knowledge of what your legal rights are and never ever put up with poor service from any shop. Always have the shop put in writing what the problem is, reason for delays and what the plan to do and when.
This is not about being a hard ass, it is about dealing with issues like this in a professional and businesslike manner to the benefit of all concerned. Most of us have learned this through experience and I hope that this situation serves the same for you.
My advice at this point is to sell the bike for what you can while clearly and honestly disclosing to the buyer what problems you have had and take your loss and move on. A rider with good mechanical knowledge can resolve these problems and probably would enjoy the challenge so I'd try to find that kind of buyer.
I am not convinced that the changing of air-boxes in any vehicle does anything other than cause problems with modern electronic control of engine operation.There's pretty good independent data on this on the net.