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I was having a similar problem with my brand new S4. My dealer was also no help. I found a solution that was posted in the Speedfour.org site. See if this works for you:
Make sure the key is in the off position then turn the kill switch on and off several times. Next, with the kill switch is in the on position, turn the key on and start the bike. This worked for me. I also notices that the owner manual says not to use the kill switch except for emergencies. Perhaps using the kill switch on a regular basis screws something up in the electronics.
Someone else suggested pulling the No. 5 fuse then re-inserting it (with key off, of course). I didn't try that idea as the first suggestion worked for me. It was also suggested that the problem may be a sticky relay somewhere.
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"Life is a tale told by an idiot..."
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