Triumphrat

08-30-2006, 10:11 AM

ok guys help me out im mad as hell i ordered my right side foot peg brac. on the 25th from bikebandit.com and they havnt even shiped it yet! i also ordered it express mail! but all in all i need this part so i can ride to road atlanta sat! i have my tics and all! so does anyone know where one is for sale? i need it by sat morning!

08-30-2006, 11:00 AM

ok nevermind i cancled my order with bikebandit.com. it has been 5 days and they still have not sent me my part. the funny thing is i talked to my old dealer in atlanta and they are going to have the part sent to them from England then send it to me in Savannah and ill have it by friday for only 5 bucks less! oh well lesson learned dont use bikebandit!

rustbucket · 08-30-2006, 12:55 PM

I've never had a good experience with them. I've had to order from them in the past when they were the only ones who could get a part for my old bike (a 1978 Yamaha), and there have always been extended wait times and general screwups on their part.

I don't plan to order from them again.

doodledog · 08-30-2006, 03:22 PM

Bandit by name bandit by nature

banda · 08-30-2006, 05:46 PM

Whoa whoa whoa...

Bikebandit.com is one of the best things that ever happened for DIY motorcyclists, but many people don't understand what they are.

They are an authorized dealer for all the brands they sell parts for. Just like your local dealer, they don't have the part you want sitting on a shelf... they have to order it from the supplier. When they get the part, they mail it to you.

So, it's actually an extra step, guaranteed to take a little longer.

Clearly, that's not what's good about Bikebandit.com.

Here's what is good about them - they don't suck royally like the parts departments of many brick & mortar dealerships do.

If you've got a good local dealer, with knowledgeable parts people, who are helpful in looking up the right parts numbers, conscientious about actually placing your order, and don't charge you a huge markup, then you don't need Bikebandit.com

However, if your dealership isn't local, isn't knowledgeable, helpful, or fair with prices, then bikebandit.com is a godsend.

If you've ever stood on your side of the counter thinking "please, for god's sake, just let me look at the parts fiche so I can show you what part I need..."

If you've ever had the wrong part ordered for you...

If you've ever had the parts guy "forget" to pace your order, or "forget" to tell your part was in...

You need Bikebandit.com

When I owned other brands of mortorcycles, I had to put up with some astoundingly stupid and lazy parts-counter-dwellers. My Triumph dealer is not like that at all. So, I buy from Bikebandit.com when I need OEM parts for my Yamahas. And I think it's cool that they now sell Triumph parts too, but I doubt I will buy those from them, because my Triumph dealer is good enough.

08-30-2006, 06:28 PM

banda i hate to hear that your yamaha dealers suck that bad i hate places like that. at the same time i dont like to be promised something and then it never happen. they told me that i would be able to have my part by fri with no problem then when i asked about it earler they said it will prob. be sent on thurs and i MAY get it in 3-5 buisness days! that in my book makes them liars and that is one thing that will make me not use or refer a company. Mistakes happen, and if they sent me the wrong part yes i would be mad but i would understand. i have worked with customers for the past six years and if i have learned one thing tell the truth even if that means losing a customer people will rspect you for it in the long run.

SDFOUR · 09-02-2006, 08:28 PM

I've used BikeBandit and have had ONLY good experiences from them......

I think it is the law of average in all businesses, there comes a time when someones order gets screwed up...and it just so happened to be yours....

I feel that all businesses , no matter kind, tries very hard to make things run smoothly, but as life goes all things are not perfect and thru time some things don't turn out as expected.

When these things happens, it's what the business does or says that makes things right with you.....so if they didn't do as you expect, then it's your right to go elsewhere.

I'm just glad you are able to get your peg in time and cheaper!!