Thank you to Triumph of Seattle - Triumph Forum: Triumph Rat Motorcycle Forums
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post #1 of 1 (permalink) Old 04-17-2017, 12:57 PM Thread Starter
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Main Motorcycle: 2014 Street Triple R
 
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Join Date: Jun 2015
Location: Seattle, WA
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Thank you to Triumph of Seattle

Last week I bought a used Arrow exhaust for my Street Triple. I called my local dealer, Triumph of Seattle, to inquire about mapping the ECU to match the exhaust. They told me they can definitely do it, and when I asked about how much it would cost me, they said they'd do it for free. Unexpected as it was, it was very nice thing to hear. I took my bike in, and sure enough, they flashed the new map, and I was all set in 15 minutes or so, with no money leaving my pocket.

I am wary of dealers. Incompetence and dishonesty are not unheard of, so I am always cautious in my dealings when it comes to motorcycle purchase or service. This little episode was very refreshing, and restored some of my lost faith that there are still businesses who value the long term relation with a customer. I have spent some money on parts and gear at Triumph of Seattle in the past, and will have no reservations for continuing to buy from them in the future. I can definitely recommend them as a dealer.

Thank you, Triumph of Seattle.
Sean Patrick and sparky57 like this.
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