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Old 02-16-2008   #11 (permalink)
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Favorite Bike: Triumph T-100
 
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Join Date: Jan 2007
Location: Hattiesburg, MS, Grand Lake, CO
Posts: 268
The dealership counts

I bought my T-100 from Deep South Cycles in Hatttiesburg, Mississippi after visiting two other Triumph dealerships and several of brand dealerships. Deep South is a small dealership and I am very satisfied with them. They were recommended to me by a friend in another state.

They do not have flocks of salesmen hanging around to surround customers.





http://www.deepsouthcycles.com/
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Old 02-16-2008   #12 (permalink)
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Join Date: Aug 2003
Location: Georgia again for a while.
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Quote:
Originally Posted by Desi1098 View Post
The comment regarding priority ordering is interesting as it is the first time I heard of that, but we certainly ordered the bike in September and when given a date of end Oct/ early Nov for delivery when ordering it seemed fairly solid, in fact we were told it might come through a little sooner.
.
I'm more than a little mystified by that. When I ordered mine at the first of August, that's the time frame they were quoting then, and warning that some colors would take longer.

Demand was already growing faster than the number they had intended to produce all year. (Triumph are not BMW or Porsche, with nearly unlimited production capacity.) By early September, when some of our members in the Street Triple forum ordered, they were given mid-winter delivery dates. Others who ordered toward the end of the month were given spring delivery dates. And those dates are being met, by and large. Come visit the group and see for yourself. We all hated the fact that there would be a wait, but we knew that going in, and in cases where there was slippage, the company kept us informed along the way. Nearly everyone there will tell you the bike was worth the wait, too.

Whomever you called was likely having a bad day for some reason, but I still have to suspect your dealer overlooked some of the paperwork/electronic filings that were needed to get you into the priority program on time. Whatever the exact reason for it, your experience is unfortunate. But it is not typical, and certainly no basis for writing off the whole company!
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Old 02-18-2008   #13 (permalink)
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Favorite Bike: 904 Bonnie/Daytona 675
 
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Join Date: Nov 2004
Location: Indiana, USA
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Desi-so much depends upon the dealer you go to. They ARE Triumph to the customer. Most dealers I've been at have been very professional. The bad ones tend to go away after a while. In the instances where I had parts issues, my dealer was able to get fast response from Triumph. I have no complaints with the manufacturer. If you've ever dealt with other manufacturers for warranty issues or parts problems, you'll really appreciate how good Triumph is.
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Old 02-18-2008   #14 (permalink)
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Red face triple?

I have a lot of faith in the local dealer. I feel I could call tonight and have the bike tomorrow. street triple , s3, sprint or a RIII. I saw two street triples on the sales floor the other day and 2 or 3 of the new tour models. It just could be your dealer? Color could be A ISSUE. Joe
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