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Old 01-28-2008
LoVel's Avatar
Senior Member
SuperBike
Favorite Bike: Sprint ST 1050 ABS Blue
 
Join Date: Oct 2006
Location: Birmingham Alabama U.S.A.
Posts: 1,488
Trying a New Dealer
Had to take my bike to the dealer for the 12000 mile service. Some may remember the problems I have had with the local Birmingham AL dealer. The 40 day saga of getting the bike fixed. The body work not being put on right, the seat not being put on right. I decide I will make a little 100 mile trip and try the dealer in Decatur AL.

The bike did not run right on the way home. It would try and bog down under steady throttle at highway speed. I get home and start looking at the bike. Thank god I wasn't riding at night. They had unhooked the headlights and forgot to hook them back up. It was simple to put right but if I would have discovered the lights weren't working aty night on the road I'm not sure I would have found the problem in the dark.

I'm still worried about the idle so I wait until I get a chance to pull the tank and have a look. Only one of the tank vent hoses was hooked up and it was hooked up to the wrong valve. It now runs better but the idle is still a little funny because they were trying to tune it with the gas tank air lines screwed up. I guess I will take it back now that it's hooked up right and let them try the tune again.

Score to this point: Triumph Dealers 4 Me 0.

Is it too much to ask to have the bike put back together correctly. Apparently if you live in Alabama it is.
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Old 01-28-2008
mdgore's Avatar
Senior Member
Powerbike
Favorite Bike: Truimph Sprint RS 01
 
Join Date: Aug 2004
Location: Kalifornication
Posts: 339
Other Motorcycle: Triumph Dayto 650 05
Extra Motorcycle: Mazda 6s
Time to buy a Honda?

Seriously, the only reason I've held onto my Triumphs is because I have a shop within an hours drive that hasn't let me down yet. They aren't a Triumph shop, but an independent, but they do have a Triumph trained tech. If they weren't around, I'd be on some other brand....like Ducati, which is about an hour the other direction from me. At some point you're going to get tired of dealing with the lameness and either look for an independent shop that can do the work, or trade the Triumph for a brand that has a local shop who knows *** they're doing.
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Last edited by mdgore : 01-28-2008 at 05:56 PM.
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Old 01-28-2008
fivehundo's Avatar
Senior Member
SuperBike
Favorite Bike: Today - MV Agusta F4 312
 
Join Date: Dec 2005
Location: So. Cal (rather be in Nor Cal)
Posts: 1,461
Other Motorcycle: Triumph Daytona CE
Extra Motorcycle: Husqvarna SMR 450
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Don't get the idea that California is the place to come for a good dealer! We've got some terrible ones down here as well. South Bay isn't only the worst Triumph dealer I've dealt with, they're also the worst motorcycle dealer I've ever dealt with!!!

Kari at California BMW/Triumph runs a tight ship though. If I lived near Frisco, I'd take my bike there...
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Old 01-28-2008
denman13's Avatar
Senior Member
SuperBike
Favorite Bike: My beautiful black 07 Sprint ST ABS!
 
Join Date: May 2007
Location: San Francisco CA USA
Posts: 1,553
Other Motorcycle: 84 Kawasaki Spectre (red & black) - selling to brother
Extra Motorcycle: KTM Penton 125 (dirt) now parts, RIP.
Originally Posted by fivehundo View Post
Don't get the idea that California is the place to come for a good dealer! We've got some terrible ones down here as well. South Bay isn't only the worst Triumph dealer I've dealt with, they're also the worst motorcycle dealer I've ever dealt with!!!

Kari at California BMW/Triumph runs a tight ship though. If I lived near Frisco, I'd take my bike there...
Funny, we get some horror stories up here about CAL BMW/Triumph. I've had good experience with Munroe and Marin Ducati/Triumph/Yamaha.

And don't call it Frisco!!
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Old 01-28-2008
Senior Member
Powerbike
Favorite Bike: Bonneville
 
Join Date: Oct 2007
Location: Texas coast
Posts: 368
I have found that the motorcycle mechanic that lives in the house attached to my garage is the most reliable.
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Old 01-28-2008
Eyun_G's Avatar
Senior Member
Powerbike
Favorite Bike: 00' Legend TT
 
Join Date: Nov 2006
Location: North Carolina
Posts: 356
If you're up to driving up toward NC, Myers here in Asheville is top notch. It it weren't for them I would probably have had to go with Japan Inc, or Harley. All the guys there are great, and I've heard nothing bad about the service dept. minus the price, but I've heard everyone's that way.
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Old 01-28-2008
Tbirdnz's Avatar
Super Moderator
Team Owner
Favorite Bike: '98 Triumph Thunderbird
 
Join Date: Oct 2005
Location: Auckland NZ
Posts: 3,897
Other Motorcycle: '05 Honda CB1300
Extra Motorcycle: '62 AJS 650 Twin
Yes dealers are only as good as their workshop attached to them. We're lucky here with the two local dealers in Auckland.

When this thread has done it's dash on BHO we'll move it to the Dealer Forum as I am sure dealer's look at that forum.


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Old 01-28-2008
Senior Member
Powerbike
Favorite Bike: 2007 Sprint ST
 
Join Date: Aug 2007
Location: Satsuma, AL.
Posts: 397
Paul,
Next time ride on down to the coast. D&D in P'cola is really good. It may be a little far but at least you can get some great seafood while you wait!
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  #9 (permalink)  
Old 01-28-2008
danf_florida's Avatar
Senior Member
SuperStock
Favorite Bike: 2005 Green TBA
 
Join Date: Feb 2007
Location: Red Neck Riviera (FLA panhandle)
Posts: 231
+1 burmbuster. Give us a holler. We might even toss in a couple of beers (or a good hurricane at Julibee's)
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2005 TBA, AI removed, debaffled pipes, added tach, leather saddle bags, backrest, and luggage rack, K&N Air Filter.
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Old 01-28-2008
HiVel's Avatar
Senior Member
World SuperBike
 
Join Date: May 2005
Location: Leeds, AL - Motorcycle Heaven
Posts: 2,230
yes they are hopeless
My son 's bike had the hose left off the tank and not only that, the very expensive air filter (BMC -oil/gauze) was taken out and blown out with a high pressure air hose. This is an Italian K&N that actually fits the Triumph and is a quality item. They probably ruined it.
I re-oiled it and put it backin with a mental note for me to ask the dealer to buy us a new one. HA! They also left the bike sit out in the rain for who knows how long and it goes on and on----HELP
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