Triumphrat

thumper723 · 09-16-2004

I have a post about the 600 mile service in Twin Talk, but here is my true concern.

If I DO NOT have a dealer do the $150 oil change (aka 600 mile service) is my warranty invalid?

Every other new/certified used vehicle just required you document that you change the oil in the owners manual. No reciepts, nothing.

The VW dealer stamps my book no questions asked, I just show them the empty jugs.

Just wondering if any other people have had this issue, and what became of it.

I just coughed up $7700 plus tax for this thing, and I am not too keen on paying somebody $150 to change my oil and check bolts that I check on a weekly basis anyway.

:???:

dhall10 · 09-16-2004

My understanding, for those of us in the USA anyway, is they cannot require you go to a specific dealer or service company for maintenance unless they are paying for it. null

GaryD · 09-17-2004

No, you do not have to go to a Triumph dealer, and you really do not have to keep receipts or records. However, I would keep the receipts that document what oil and filter were used and the mileage at which it was changed, as any individual at any dealership or with Triumph could turn out to be an unreasonable #%@hole on any given day.

02-05-2005

yeah the triupmh dealer here in Orlando FL told me the same thing i have to change my oil w/ them or my warrenty goes BYE BYE......so i donno.....im kinda 1/2 and 1/2 on this one.... Later J

geezerx · 02-05-2005

try a google search for the Magnusson-Moss Warranty Act. That specifies what your rights are, service-wise, and what affect they have on the warranty. If you go the self-service route, keep detailed records of what you do and keep the product receipts. You bought the stuff, right? A fairly painless book-keeping effort could help minimize any problems should you need warranty service later.

For myself, i usally opt for dealer service during the period covered by warranty. glad i did on my s3. had some significant engine work done at less than 4k miles. by the dealer doing the prior service, there was no question in anyone's mind as to whether something could have been caught early or done differently to prevent the costly repair.

Shawn · 02-06-2005

Even today, the majority of my service and repair work is done at a Triumph Dealer. The only exceptions are trivial items like minor chain maintenance and tire changes (only on the Adventurer, the Daytona is 100% dealer serviced).

02-06-2005

Interestingly enough, my dealer told me to do my own oil changes on the 02 T-bird I bought a couple of years ago. Never any questions about warranty. They did do the change over to Mobile 1 at around 6K miles but I did all the intervening oil changes.

Ed

geezerx · 02-06-2005

pertaining to my above post, i should have specified that the dealer service for which i opt pertains to "scheduled service" only. i invariablly go above and beyond.

Nang · 03-24-2005

In the Triumph Motorcycle Service Handbook the Conditions and Exclusions section of the Warranty Terms and Conditions point 3 says:

"The machine must have been serviced by an authorised Triumph dealer, at the intervals specified in the Triumph Owners Handbook and the service log completed accordingly."

Not sure if this makes it legal for your warranty to be voided if you do it yourself or go elsewhere but I wouldn't be taking any chances on an $18,000 (Aussie $s) outlay by saving perhaps $150.

Diego · 03-24-2005

Nang, there are many jurisdictions which prohibit denying warranty coverage when maintenance is performed at other shops, including here in the US; so, that provision does not even appear in many national versions of the owner's manual.

I don't have time to do my own work (still scarcely have time to ride) and it turns out the only mechanics I trust with my bikes already happen to work at my Triumph dealers. So, like you, I feel if I spent thousands for a great machine, I'm not going to whine about a hundred dollars or two once a year.