Picked up a new RIII from the North Salt Lake dealership a few days ago. Pretty good experience so far, so I hope things have changed for this dealer. We'll see I guess. I'm in Provo, so I'm glad to see not only another Triumph option (hopefully, to akacliph's point), but one a bit closer to home.
UPDATE: I went into the new dealership today. They indicate there is no affiliation with the old Accolade dealer, be that good or bad. However, they also indicated that over half the staff used to work at Accolade at some point. Again, not sure if that's good or bad. Coming right down to it, the North Salt Lake dealership (the old Accolade) might have fixed up their act, might not. The new guys ... unknown, given the old connections. I look forward to hearing some current reviews of service for both of these dealers. Hopefully both are fully on the up and up.