Triumphrat

braindead0

Didn't see this posted yet.
http://roadracingworld.com/news/article/?article=38332

ATLANTA – Triumph Motorcycles has created the Triumph Motorcycles America (TMA) Dealer Council as part of the manufacturer’s ongoing efforts to optimize sales and service at its network of more than 170 Triumph dealers across the country.ššš The new program serves as a formal platform for all Triumph dealers to share their insights and perspectives on issues that range from succeeding in a down economy to further improving customer service, sales and marketing.

The ever-changing economic landscape is causing companies from all industries to be smarter about their business, and Triumph is no different.š The formation of the TMA Dealer Council is one of several steps that Triumph is taking to re-establish its brand and increase market share in the United States.š In addition, Triumph believes that strong dealer relationships are key to building the brand and securing a prosperous future.š Triumph builds quality products and the new dealer network is the missing piece of the puzzle that will bring dealers, Triumph corporate and motorcycle enthusiasts together in a stronger, more connected way.

Nine dealers have been selected to participate in the first TMA Dealer Council, representing a cross-section of Triumph’s dealer network in terms of geography, market size and approach to business. Each dealer brings a wealth of knowledge and a varied background of industry experiences, which makes them invaluable resources for topics that range from sales and marketing strategies to product development.

The council members are:

Don Jeka of Great Bay Motorcycles in North Hampton, NH;

Dennis Martin of Martin Motorsports in Boyertown, PA;

Kurt Opel of Ride Motorsports in Issaquah, WA;

Jeff Gallo of Gulf Motorsports in Fort Myers, FL;

Suzanne Lasko-Canu of Triumph Detroit in Roseville, MI;

Zach Materne of Triumph of New Orleans in New Orleans, LA;

Mike Hendry of Foothills Triumph Motorcycles in Lakewood, CO; and Northern Colorado Euro Motorcycles in Loveland, CO;

Mike Meissner of Cal Moto in Mountain View, CA; and Tri-Valley in Livermore, CA; and

Mark Engel of Just Imports in Matthews, NC

__________________
'08 KLR650, '09 Bonny SE, '09 Sprint ST
Akron/Canton Ohio area riders

Shift08

This one item prompted me to quit lurking and to sign up for Triumphrat.net. I've set foot in two of the businesses mentioned and had extensive dealings with one of them. Unless that particular dealer has done a 180 regarding customer service/relations I would have to laugh out loud and him being included in any sort of Triumph Dealer Council organization. It's been 6 years since I've set foot into his dealership but from reading the Rat website relating to said dealer little has changed. Scraping the bottom of the barrel?

There was a small dealership in SC I dealt with who seemed honest and competent. Wondering if he was contacted about this?