Triumphrat

sasman666 · 09-04-2009, 07:23 PM

I called Hinds Motorsports (Deleware Ohio) to have them look at my Bonnie and they told me they can't do any warranty work and that I should take it to Motohio.

Motohio is a good shop but I live a lot closer to Hinds and wanted to know if anyone knows what's going on with them?

donaldinnewark · 09-06-2009, 01:43 PM

Motohio told me that Hinds just wanted to concentrate on 2 kinds of bikes. Motohio bought 4 of their bikes. I bought both of my Triumphs from hinds and it a sad day they are no longer a Triumph dealer. Motohio is a good place and they really care and there is no pressure.

KevinTheMule · 09-14-2009, 02:16 AM

When I bought my T100 3 weeks ago, I was literally on my way to Hinds "to buy" when I decided to "have a look" at Motohio. At the time Hinds was selling me on a "free lifetime mechanical warranty" which sounded good. I live in the Cincy area so I checked out Joe's in Dayton, which was ok, but left me kind of unimpressed.

I'm glad I decided to do business with Motohio. They really impressed me with their knowledge of the product range, and their genuine concern for my needs as a noob road bike guy. Absolutely no pressure. They have a beautiful showroom with a very good in-stock inventory. In a word I would have to simply say they are professional.

I've heard good things about the service department too.

-Kevin

Paddy-o · 09-25-2009, 02:20 PM

I'm headed to Hinds now to clear this up. I prepaid for 10 scheduled services, and if they're no longer authorized to work on the bike, I want my money back for that.

I'll let ya all know what I find out when I get back

Paddy-o · 09-25-2009, 02:27 PM

So I just got off the phone with them, they said "No. We can't honor that contract. We're going out of business. We have no money."

Does anyone know if there's anything I can do legally about this?

sasman666 · 09-25-2009, 02:30 PM

Quote:

Originally Posted by Paddy-o

I'm headed to Hinds now to clear this up. I prepaid for 10 scheduled services, and if they're no longer authorized to work on the bike, I want my money back for that.

I'll let ya all know what I find out when I get back

Just so you know this morning I got a letter from Triumph that Hinds is no longer a dealer and that I should go to Motohio or Joes in Dayton.

It was signed by Mike Cunningham VP of dealer development.

let me know your outcome.

Paddy-o · 09-25-2009, 02:34 PM

I just called Triumph customer service and left a voicemail with the CS manager. Just waiting on a call back. It seems like Triumph will do us right...I hope. Haha

KevinTheMule · 09-25-2009, 05:00 PM

Quote:

Originally Posted by Paddy-o

So I just got off the phone with them, they said "No. We can't honor that contract. We're going out of business. We have no money."

Does anyone know if there's anything I can do legally about this?

I'm trying to remember how it works, but, yes, there is a way to get at least part of your money back. If they are technically bankrupt, you can get in as an "owed" party for when they liquidate their assets. I know this because a company I worked for "went out of business" practically overnight. I showed up one day and the "liquidation people" were there preparing all our crap to be sold to give to the bank that called in the loan. There were a couple of instances where customers had pre-paid for expensive items, but were only reimbursed by the bank after the liquidation money started rolling in.

If they are just "shutting down", you might be out of luck unless Triumph throw you some bones.

Either way, it's probably worth a chat with a lawyer.

Best of luck.

-Kevin <---- so glad I didn't fall for Hind's "free lifetime service" pitch.

Paddy-o · 09-25-2009, 05:11 PM

Well, it gets interesting. All signs point to I was lied to by TONYA...AGAIN.

I don't think they're going out of business, I think they're just not dealing in Triumphs anymore.

If you go to their website, you can still browse Kawasaki and Polaris, that would be the two bands that were mentioned in previous posts, I assume.

If this is the case, I feel that I should get some portion of what I paid back, because they're the ones who can't honor their end of the deal.

If they stay in business, I highly recommend that anyone in the market for a Kaw or Polaris avoid these morons like the plague, I'm very pleased with my T100, but it's not because of anything Hinds has done. Dealing with them has been a terrible experience from day one. I've been lied to from one of their salespeople on at least 5 occasions now.

Medic09 · 09-25-2009, 05:45 PM

Small Claims Court.