Triumphrat

Medic09 · 05-06-2009, 12:53 PM

My Sprint was overdue for the major service. I made an appointment with PJ's service department. They are always pleasant and helpful. I live 65 miles from the dealer, so they lent me a Bonnie (less than 400 miles on it) to get back home and go about my business till I pick up my Sprint next day. I didn't even buy my bike there; but they always treat me like a valued customer.

No, they aren't cheap; but they always seem responsible and pleasant to deal with. If I were to buy another bike, I wouldn't hesitate to go there.

Medic09 · 05-07-2009, 11:45 PM

Update: these guys even handle glitches well.

There was a problem with the work done, that they only discovered as I'm getting ready to leave, right about closing.

They offered me a Tiger to take home, but when they saw I really just want my bike they stayed an extra hour and a half to make it right.

Stuff happens, I don't mind that. They handled it well and did what it took to keep me happy.

If you're anywhere near here, PJ's is the dealer to deal with.

Tbirdnz · 05-10-2009, 12:12 AM

It's the little extra thought that makes all the difference. We have two Triumph dealers in this city and they are both excellent. Loan bikes are no problem.

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Ride on !

Skull Crusher · 05-10-2009, 05:04 PM

Bought my Thrux there! They are wonder fellows and have a great reputation. They have a dyno and do know their bikes! PJ's Cycle in Albuquerque, NM. Good on you boys!

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Cheers

Jeff

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