User CP not working - Triumph Forum: Triumph Rat Motorcycle Forums
Triumph Forum Site Issue Forum Post any questions, concerns, and issues you are having with the site that need to be resolved.

 1Likes
  • 1 Post By Halfpint
 
LinkBack Thread Tools Display Modes
post #1 of 8 (permalink) Old 04-18-2017, 08:57 AM Thread Starter
New Member
Production 125
Main Motorcycle: Triumph Thunderbird Sport
 
Pes-885's Avatar
 
Join Date: Apr 2014
Location: Dormansland, Surrey
Posts: 10
Other Motorcycle: Triumph Ascot TT
Extra Motorcycle: BSA A10 RGS Replica
User CP not working

Hi, my email address has recently changed and the old one will no longer work after the end of April. I have been trying to make the necessary changes on the User CP Edit email and password page to no avail. I enter my password, make the necessary changes to my email address and confirmation boxes but the details entered are not being saved. This is going to create problems for me if I don't get it sorted by the end of April.
Any help will be much appreciated. I am sure that I'm not the only person to be having this trouble.
Richard Newton (user name Pes-885)
Pes-885 is offline  
Sponsored Links
Advertisement
 
post #2 of 8 (permalink) Old 04-18-2017, 09:37 AM
Driftless Moderator
Site Supporter
Commentator
Main Motorcycle: 2008 Bonneville Black
 
BonnieBlack's Avatar
 
Join Date: Aug 2008
Location: Fountain City, WI
Posts: 8,671
Other Motorcycle: Spousal 2009 Bonnie Black
Garage
I had that same problem. At http://www.triumphrat.net/profile.php?do=editpassword I found I need to change both my email and password at the same time. If I submitted just a new email address the change would not take. Now, another moderator said he didn't have this problem, so YMMV. It is something to try though.

Otherwise, @Halfpint or @Haggis or @Cuchulainn can edit your profile directly.
BonnieBlack is offline  
post #3 of 8 (permalink) Old 04-18-2017, 03:08 PM
Administrator
Formula Extreme
Main Motorcycle: Triumph
 
Halfpint's Avatar
 
Join Date: Dec 2010
Location: Earth
Posts: 430
Garage
in order to change the email address, you would need to change the email as well (if you're using the user control panel). if you go into the admin control panels, you can manually change them. I can make those changes for you. just let me know which ones you want.

Lee

hello!
Halfpint is offline  
 
post #4 of 8 (permalink) Old 04-19-2017, 05:48 AM Thread Starter
New Member
Production 125
Main Motorcycle: Triumph Thunderbird Sport
 
Pes-885's Avatar
 
Join Date: Apr 2014
Location: Dormansland, Surrey
Posts: 10
Other Motorcycle: Triumph Ascot TT
Extra Motorcycle: BSA A10 RGS Replica
Quote:
Originally Posted by Halfpint View Post
in order to change the email address, you would need to change the email as well (if you're using the user control panel). if you go into the admin control panels, you can manually change them. I can make those changes for you. just let me know which ones you want.

Lee
Hi Lee, do you mean that in order to change the email address I must also change my password? I don't really want to change my password, so how do I find the admin control panels?

Cheers,
Richard
Pes-885 is offline  
post #5 of 8 (permalink) Old 04-19-2017, 11:01 AM
Administrator
Formula Extreme
Main Motorcycle: Triumph
 
Halfpint's Avatar
 
Join Date: Dec 2010
Location: Earth
Posts: 430
Garage
Quote:
Originally Posted by Pes-885 View Post
Hi Lee, do you mean that in order to change the email address I must also change my password? I don't really want to change my password, so how do I find the admin control panels?

Cheers,
Richard
Hey there,

Yeah Lee meant that you need to change your PW if you want to change your email address.
Lee was referring to a function that is only available to Administrators on the site. So we can change your email address for you.
Can you please PM this account with the email address you would like us to change?

Richard.

hello!
Halfpint is offline  
post #6 of 8 (permalink) Old 04-19-2017, 06:08 PM Thread Starter
New Member
Production 125
Main Motorcycle: Triumph Thunderbird Sport
 
Pes-885's Avatar
 
Join Date: Apr 2014
Location: Dormansland, Surrey
Posts: 10
Other Motorcycle: Triumph Ascot TT
Extra Motorcycle: BSA A10 RGS Replica
Hi Richard - here's what to change:

old email address: ****
new email address: ****

Thanks a lot for the help - I think that the User CP page needs modification, surely you shouldn't need to change your password if your email address has changed, surely the existing one should suffice. Just my opinion.

Please post a reply when you've changed my email, and thanks again for the help.

Richard

Last edited by Halfpint; 04-20-2017 at 12:03 PM.
Pes-885 is offline  
post #7 of 8 (permalink) Old 04-20-2017, 12:08 PM
Administrator
Formula Extreme
Main Motorcycle: Triumph
 
Halfpint's Avatar
 
Join Date: Dec 2010
Location: Earth
Posts: 430
Garage
Done. Your email has been updated

It's a glitch with the forum software that requires the change in password. However, the settings are such that you can enter your current password into all 3 fields and it will accept it. It will "change" to what it was before as far as the system will be concerned

Kevin
BonnieBlack likes this.

hello!
Halfpint is offline  
post #8 of 8 (permalink) Old 04-20-2017, 06:26 PM Thread Starter
New Member
Production 125
Main Motorcycle: Triumph Thunderbird Sport
 
Pes-885's Avatar
 
Join Date: Apr 2014
Location: Dormansland, Surrey
Posts: 10
Other Motorcycle: Triumph Ascot TT
Extra Motorcycle: BSA A10 RGS Replica
Thanks a lot for doing this for me Kevin!
It seems to me that web pages lack a bit of common sense & functionality sometimes...
All the best
Richard
Pes-885 is offline  
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options
All posts must adhere to Forum Rules

Register Now



In order to be able to post messages on the Triumph Forum: Triumph Rat Motorcycle Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter your valid email address, that can receive an automated confirmation message. Otherwise, you won't be able to gain full access.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Similar Threads
Thread Thread Starter Forum Replies Last Post
EFI Digital Speedometer Intermittently Working pSmythe Air Cooled Twins Technical Talk 5 04-19-2017 05:21 PM
EFI Digital Speedometer Intermittently Working pSmythe Air Cooled Twins Talk 1 04-15-2017 03:23 PM
Low Beam not working drhenne Trophy 1 03-16-2016 09:51 PM
Tail light stopped working atverycore Air Cooled Twins Technical Talk 3 07-11-2015 10:16 PM
Turn Sigs not working Luckystrike Air Cooled Twins Technical Talk 4 05-07-2015 11:37 AM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome