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Maybe the answer is that Triumph need to charge more for their bikes and invest in parts inventory, staff and mechanic training and service infrastructure
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I hate to disagree but I am going to anyway.
If triumph charge more they will not sell because they will then be more expensive than their mainstream counterparts. Second, within europe the does not seem to be a problem with getting parts. Most things can be here in Belgium within three to four days if its not a stock item. Hardly problematical. For you guys over the water then I would say Triumph Australia and USA need to keep a better inventory so that they do not need to send to the UK for parts all the time but with todays shipping this should not be a problem either. Maybe the problem is with the individual dealer!!
As to training, yes there are a lot of mechanics that could/should be better trained, but is this not the dealers responsibility to have the best trained staff?
Perhaps more people should complain direct to triumph about the poor service they are receiving, so that triumph know of the problems with particular dealers/importers.