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Tiger Chat For owners and riders of Hinckley Tigers: 800, 800XC, 885i, 900, 955i, 1050i, 1200


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Old 01-06-2013, 11:15 PM   #31 (permalink)
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Quote:
Originally Posted by loonytuna View Post
I dont visit the dirt, so I don't know how durable they might be in that regard.

I did the installation myself and I cant imagine them falling off.

Oh mine didn't break off in the dirt. It happened at a gas station to be specific. I barely clipped one of those posts at the end of the filling station. Not a scratch on the pannier except the bottom after it hit the ground. Didn't even know I had clipped the post until I heard the thud of the pannier hitting the deck.

I think that is the main reason Triumph USA agreed to replace it under warranty in the end. They had me take it to the dealer, and it was obvious there was no damage to it other than the broken clip, and a little road scuffing on the bottom. Not a single scuff or scratch from the post. Why they molded the clips to the back is beyond me. Such a stupid idea. If they were bolted on as separate pieces they would be a field serviceable repair. Instead it is $471 to replace the entire pannier because that little piece of plastic broke.


Here is a photo of the damage....

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Old 01-07-2013, 12:15 AM   #32 (permalink)
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I'm traveling right now but I can't wait to get home look at mine

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Old 01-07-2013, 01:38 AM   #33 (permalink)
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Unless they have updated them recently, and to the best of my knowledge they have not, then you will find the top of each pannier has two molded clips like the ones in my photo 2 posts above, and as pictured in the drawing below (1). These clips connect to the metal pannier mountings (2).

The problem is that if those plastic clips break, the pannier will drop off the bike. It doesn't take much to break them as I found out the hard way.

That isn't necessarily a bad thing in and of itself. If you hit something with force, you would probably want them to sheer off without causing you to crash. So the though is maybe OK.

But it broke so easily that I never even knew it broke until I heard the thud and was surprised to see it sitting on the ground.

But furthering the problem was the fact that you can't field repair it, which is a big downer for an "Adventure Bike," that you are supposed to be able to take off road and into rough terrain where a field repair might be necessary. A simple solution to that would have been to have those two clips be separate bolt on pieces instead of molded to the back plate.

But even worse was the fact that you couldn't simply replace the black plastic backing. No, they don't sell the parts separately. You have to pay to replace the entire pannier.

Which is what led me to raise a stink with them, and ultimately get it replaced after having to drop it off and the dealer and have them verify that there was absolutely no damage to the pannier other than the broken plastic clip and a little scuffing at the bottom where it hit the concrete.

I just didn't feel that I should have to pay $471 to replace it. I was fine accepting responsibility and paying for a new back plate to repair it, but having to replace the whole thing because of that little clip?

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Old 01-07-2013, 12:22 PM   #34 (permalink)
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When I got the factory set and mounted them up I was really happy with how easy they were to install/remove but upon inspection of the system I immediately knew that if these hard bags experienced any trauma at all that they would break right off the bike. That along with how insanely wide they make the bike are the reasons why I never have them on the bike.
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Old 01-07-2013, 02:21 PM   #35 (permalink)
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I noticed in an earlier post, Prop mentions that his have survived 25,000 miles and a drop. I suspect if you drop the bike in a way where the plastic clips on the pannier get pushed up and off of the metal connectors, the pannier will survive and can be re-mounted.

The problem comes from side force, which will cause the clips to sheer off, rather than get pushed safely off of the mounting connectors.

Prop has his last 25,000 (and counting?), I don't think mine lasted 1/10th of that. It just depends on how you hit it I guess. But I was definitely lucky to have a couple of the beefy sized rokstraps, because that would have kind of sucked to have had to make a 5 hour trip home to get the car, and then have to do the round trip in the car to retrieve the pannier LOL.

I already had to do exactly that when my Sprint ST, which has a similar mounting system for the panniers, was backed into in a hotel parking lot, knocking it over. The clips on both panniers broke, and I had to have the hotel store them until I could come back and get them with the car.
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Old 01-09-2013, 06:37 PM   #36 (permalink)
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I've been trying to find the actual size of the OEM luggage, not the volume. So a height, length, width measurement. Does anyone know where I can find this, or can measure them quick for me? (Thanks in advance!)
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Old 01-09-2013, 06:46 PM   #37 (permalink)
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You want the saddle bag/pannier, not the top box right ? I can measure mine tonight.
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Old 01-09-2013, 07:49 PM   #38 (permalink)
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You want the saddle bag/pannier, not the top box right ? I can measure mine tonight.
I was referring to the panniers yes, but if you have the top box too that would be great as well. I appreciate it!
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Old 01-09-2013, 07:56 PM   #39 (permalink)
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I bought the OEM panniers shortly after I'd bought the bike, and from the dealer that sold me the bike. When I went in to have them installed (no charge), one of the bags had a broken hook right out of the big cardboard box!

The dealer had already put my locks in the new bags, not noticing the broken hook. When I spotted that broken hook, he immediately went to his stock room and got another left pannier. The only problem, as we later discovered, is that it is nearly impossible to get the locks out without destroying the bag. It can be done, but last I knew my lock was still in it and that was about 9 months ago now.

I've used the bags a little, but I only have a gentle 5000 miles on my bike as of now. I see no real problem, but do agree that they should be more serviceable and rugged for that money. There's a lot of wasted space between the inside and the outer skin, but they're still roomy enough for my needs.
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Old 01-09-2013, 09:57 PM   #40 (permalink)
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Quote:
Originally Posted by heymaker8705 View Post
I've been trying to find the actual size of the OEM luggage, not the volume. So a height, length, width measurement. Does anyone know where I can find this, or can measure them quick for me? (Thanks in advance!)
Quote:
Originally Posted by Asmodeous View Post
You want the saddle bag/pannier, not the top box right ? I can measure mine tonight.
I posted pictures of the panniers with measurements somewhere in the Tiger 800 sub forum. I'll try and find the post.
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