Originally Posted by BigGuy82
With the bike in a roughly upright position and the engine fully warmed, a filter change and oil dump should yield 4.4 quarts (this is the written factory spec). Something is wrong, but I don't have a clue what could be preventing the oil from draining properly unless the bike is not upright and/or the oil is not hot enough.
Regarding the dealer who told you that the bike only takes 3 quarts ... that is a person who clearly does not have a clue.
Get a new service tech or do it yourself before this guy causes some real damage.
Steve59 - I just noticed something last night that will change the amount of oil you get when you drain the bike.
I always put the bike in a somewhat upright position by using a wood block under the kickstand (dangerous if your not paying attention to how much the bike is favoring the right, especially if you put any weight at all on that side like boosting yourself up off the floor.) I then drained the oil and then set the bike back down on the kick because it's easier to get the plug back in. However, I always left the pan under the bike. Last night, I pulled out the pan, then put it on the kickstand ... at which point approximately another 1/2 quart drained onto my garage floor. This of course makes total sense because the drain plug is on the left side.
I file this under "you learn something new every day" or as Forrest's mom said, "stupid is as stupid does".