Main Motorcycle: Thunderbird Storm '12
Join Date: Jul 2012
Wrong Spare Key.
I thought I'd share this story not as a whinge but as a "just one of those things."
I brought my brand new 2012 Storm from a Sydney dealership (not a stealership yet but we'll see!) a couple of months back and have loved it since with no real issues to speak of. The other week I accidenlty left my Storm key in my wifes car when she went shopping (I convinced her I needed the $900 saddlebags etc so I could help her by doing small shopping trips for bread and milk etc, hasn't happened yet). No problems I thought I'll just use the spare key which was still in the fancy black welcome pack I assume most Thunderbird owners get. When I went to use the spare though it wouldn't turn in the lock. I tried the blade key with the same result and the steering lock was also useless. After my missus got home I compared the keys and the spare keys all had the same cuts but were completley different to the master key I had been using. I took them back to the dealership the next day (why do these things always happen on a Sunday afternoon when no-one is open) along with my VIN number so they could cut me a new set if needed, I couldn't use the number on the key tag as it belonged to the spare set not the set belonging to my bike. When I explained the issue to thhe bloke at the dealership he went a bit pale and mutered to himself "so where the f#$k in Australia is the other set?" He went straight over to the only other Storm in the dealership and put my "spare" key in and hey presto, she started. Turns out both my Storm and this one had been delivered the same day and he had only sold that particular bike a couple of days before and was expecting it to be picked up in the next day or so. The thing is I have brought and sold cars and the odd bike with out EVER having checked or used the spare key, it was just chance that I happened to realise the issue before the other bike was sold making it that much harder to get replacements.
"The harder the conflict, the more glorious the triumph.”-Thomas Paine.