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MCC Rocks in terms of 5 star dealers
MCC of Illinois is the best.
Let me put it this way, I did not buy the bike from them, they were the ones to put the bike together for me after terrible experiences with Old Town Motorcycle. MCC's customer service is great. They will give you a loaner bike when fixing yours. They lent me a Rocket when working on my rocket. They will pick up your bike in the middle of winter in anticipation of a spring tune up and drop it off when they are done. Their mechanic, DAVE, will tell you what is wrong and even tell you when to stay away from certain add ons which -while it costs MCC a sale in the short term- keeps long term customers.
And I had the opposite experience with
OLD TOWN MOTORCYCLE SHOPPE
1421 N WELLS ST
CHICAGO, IL
60610-2053
Phone: 312-787-9133
They were beyond bad. They lied to me about work that was done and not done. They had beyond incredible turn over. They plain were bad. They are the sister store of the joliet location
these are the three locations
Motoplex of Joliet Motoplex of South Chicago Old Towne Motocycle Shoppe
1689 New Lenox Rd 11425 S Harlem 1421 N Wells
Joliet, IL 60433 Worth, IL 60482 Chicago, IL 60610
815) 722-2264 708) 448-5822 312) 787-9133
here is what others have said previously.
"Mototk
New Member
Minitwins Join Date: Dec 2004
Location: Forest Park, IL, USA
Posts: 20
I recently have gone into two of the three shops that are run by the owners of the Joliet shop. In one location they couldn't tell me what they could offer me on the 04 Sprint that was on their floor nor did they even know what the MSRP was. I was told that they would have someone call me the next day and no one ever did.
In both shops the stock they had was as follows:
70 % Victory/Custom Choppers
15% ATVs or snowmobiles
5% Triumph/Aprilia
The guys I talked to in the Joliet shop were nice but they were avid American V-Twin enthusiasts and they new very little about Triumph motorcycles.
If you are considering coming this far north you should check out MCC (Motor Cycle Center) in Villa Park. They have been with Triumph and servicing Triumphs for a long time. They only sell and service European Motorcycles. They are really laid back and super friendly. They owners (Geoff and Greg) are there everyday and are extremely knowledgeable. Good Luck"
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"It's the action, not the fruit of the action that's important. You have to do the right thing. It may not be in your power, may not be in your time, that there'll be any fruit. That does not mean you stop doing the right thing. You may never know what results come from your action. But if you do nothing,there will be no results." ~Mahatma Gandhi
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