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Old 03-07-2006   #1 (permalink)
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How does Triumph handle warranty on a bike that has been modified? Allot of people have the K&Ns, non-Triumph exhausts, nitrous, car rear tires , and the PCIII. I'd like some feed-back before I take the plunge. Seems they can use owner done oil changes to wiggle off the warranty hook...
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Old 03-07-2006   #2 (permalink)
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I asked that question of my dealer. He told me he would not be concerned with intake (K&Ns) or exhaust mods. He then said there would be trouble if I came in with engine problems and a turbo or supercharger hanging on it.
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Old 03-07-2006   #3 (permalink)
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> How does Triumph handle warranty on a bike that has been modified? Allot of people have the K&Ns non-Triumph exhausts, nitrous, car rear tires , and the PCIII. I'd like some feed-back before I take the plunge. Seems they can use owner done oil changes to wiggle off the warranty hook...

No, not in the US. So far as user-performed maintenance, you need to document that you performed the work specified in the manual, at or near enough to the recommended intervals (keep receipts for oil, plugs, gaskets, other parts). If you take it in for repair of burnt valves, for instance, and it's evident they've never been adjusted or are set at the wrong spec, then they can deny warranty.

A similar principal applies to modifications. A properly installed exhaust system with an appropriate re-map, for instance, is not likely to cause seriously out-of-limits mechanical conditions, in and of itself, so a mechanic might exercise some professional judgment in even mentioning the mod in connection with a basic mechanical failure; however, an emissions system claim would not be honored, as you've obviously tampered with it.

At the other extreme, using nitrous is virtually guaranteed to stress an engine and drive train at a far greater level than the fuel specified by the manufacturer. It's perfectly reasonable to reject any powertrain-related warranty claims if someone uses nitrous or a turbo or anything of that sort. The vehicle wasn't designed for it, so you assume all the risks yourself.

(BTW, for sake of preserving the English language as a useful tool for generations to come: "allot" = to assign, apportion, or allocate a limited resource or benefit to persons or groups seeking use thereof; "a lot" = more than "a few"; "alot" = singifies the typist's thumb is too short to reach the spacebar on his keyboard, and as we all know, short digits may be indicative of other, er, shortcomings as well. :-D )

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Old 03-07-2006   #4 (permalink)
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On a group charity ride with my dealer one day, when this guy with a SE V-Flop passed up the group on a rail. When we stopped, the dealer asked me why i didn't take out after him? I replied, "Yeah sure...and if i blow it up in front of you, there goes my warranty". His reply was,"The warranty work doesn't come out of my pocket! Besides, the dude needed a spankin'!" This just goes to say how good of a person and motorcycle enthusiest your dealer can be when it comes to warranty work.
Hey Mike...what part of Florida are you at? The guy here in Pensacola is Great! He has been in business for almost 30 years. (D&D Cycles, 850-456-0354, danddcycles.com) The owners name is Dink and he is a real hands on person.

[ This message was edited by: bigern2300 on 2006-03-07 16:59 ]
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Old 03-07-2006   #5 (permalink)
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I met Dink McClendon? years ago... he is a great guy. At the time he was working out of a small shed in his back yard... he had a big British Flag draped across the back. My mother-in-law lives in Pepsi Cola so give her a big wet kiss for me..
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Old 03-07-2006   #6 (permalink)
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I would think that if you put a non-stock exhaust on and don't tune the engine accordingly and you burn it up as a result, they probably won't cover it. On the other hand, if your dealer does the mods and he's happy with the results, you should be OK.
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Old 03-08-2006   #7 (permalink)
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I'm in Jacksonville and my dealer seems to do an adequate job, but if the factory denies a claim, it's my bill........
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Old 03-08-2006   #8 (permalink)
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In my area, the dealer says they must call Triumph first when it is a warranty issue. I am told the dealer cannot use an in-stock part for a warranty claim, they must wait for Triumph to send them the part. I can see how this benefits Triumph and maybe the dealer to a lesser degree, but the customer is not considered in this equation. His investment is parked awaiting the fix.
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