Quote:
Originally Posted by mcteague
My 2011 just had its RR replaced under the "recall". I never rec'd any notice from Triumph nor the dealer; posts on the forums tipped me off.Tim
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This was my experience too. To be honest, I think it is important for all owners to be proactive. After all, it cannot be the responsibility of either the manufacturer or its dealer network to know the whereabouts of all its bikes -- particularly those sold privately secondhand.
In this, it is such a pity that the factory has seemingly removed the
Recall and Technical Updates VIN Check Enquiry facility from
ALL its Websites across
ALL global markets. This for me is a serious indication of Triumph's corporate determination to move further away from direct contact with their end-users/customers past and present.
From now on, it will force
ALL owners to connect with their local dealers/stealers and that way increase potential revenue and sales! In the process, all of their loyal Triumph customers will become anonymous sales targets, nothing more...