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Old 08-29-2007   #1 (permalink)
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6,000 mile service from dealer

Hello fellow rider3, my bike is coming up on the 6,000 mile service and i was wondering if I can get away with not bringing it to the dealer. For me It is hard to pay over $400 bucks in services in 3months. 600 mile and this one. I can do most of the items on the list myself (except) the following and I might have missed some.

Check ecu ABS for stored codes
Adjust Throttle bodies
Spark plug check

Also will I have any warrenty issues since I can't check the ECU for stored codes. I will save the ticket from buying the oil and filter from the dealer.
Thanks
Greg
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Old 08-29-2007   #2 (permalink)
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I think Triumph would say that you have not complied with the warranty terms and conditions. You can change your own oil. But you also have to perform all of the recommended servicing and checks and have the service log stamped by an authorized dealer.
You may be able to do the work yourself and get the dealer to stamp the book. However, I do not know how you would do the throttle body adjust. I believe you need the factory tool for that. Reading any stored codes can be done with an OBDII reader.
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Old 08-30-2007   #3 (permalink)
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Magnuson-Moss act prohibits the manufactures from require that you use the dealer for service.

You can adjust thorttle bodies using a Twin Max or similar gauge. Spark plug are easy. I don't know if scanning for codes is all that important.

Quote:
"Tie-In Sales" Provisions
Generally, tie-in sales provisions are not allowed. Such a provision would require a purchaser of the warranted product to buy an item or service from a particular company to use with the warranted product in order to be eligible to receive a remedy under the warranty. The following are examples of prohibited tie-in sales provisions.

In order to keep your new Plenum Brand Vacuum Cleaner warranty in effect, you must use genuine Plenum Brand Filter Bags. Failure to have scheduled maintenance performed, at your expense, by the Great American Maintenance Company, Inc., voids this warranty.

While you cannot use a tie-in sales provision, your warranty need not cover use of replacement parts, repairs, or maintenance that is inappropriate for your product. The following is an example of a permissible provision that excludes coverage of such things.

While necessary maintenance or repairs on your AudioMundo Stereo System can be performed by any company, we recommend that you use only authorized AudioMundo dealers. Improper or incorrectly performed maintenance or repair voids this warranty.

Although tie-in sales provisions generally are not allowed, you can include such a provision in your warranty if you can demonstrate to the satisfaction of the FTC that your product will not work properly without a specified item or service. If you believe that this is the case, you should contact the warranty staff of the FTC's Bureau of Consumer Protection for information on how to apply for a waiver of the tie-in sales prohibition.
http://www.ftc.gov/bcp/conline/pubs/...nty.shtm#intro
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Old 08-30-2007   #4 (permalink)
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Everytime this subject comes up someone quotes Magnuson-Moss as though it is the definitive answer. When we bought our bikes we were given a Motorcycle Warranty and Service Record which contains the Warranty Terms and Conditions. I have to believe that the Triumph legal department considered Magnuson-Moss when they drafted it.

With all due respect, to give off the cuff legal advice to someone asking a question regarding a deviation from the warranty provisions is irresponsible.
And yes, we all know you can change your own oil and filter.

For someone to think that Triumph will honor their warranty while they ignore the terms is wishful thinking.
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Old 08-30-2007   #5 (permalink)
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I know where you guys are coming from. I also do not or intended to be another warrenty thread. But to me as a customer who does not have a computer *do hicky* to hook up to my bike every 6,000 miles then Triumph is more or less making me take my bike to them to get service just to be compliant. With that cost and tires (about 1,500 a year)the Sprint will force me to either ride less or get another bike. Again this is just from my perspective so you don't have to blast me.
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Old 08-30-2007   #6 (permalink)
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Quote:
Originally Posted by googus View Post
I know where you guys are coming from. I also do not or intended to be another warrenty thread. But to me as a customer who does not have a computer *do hicky* to hook up to my bike every 6,000 miles then Triumph is more or less making me take my bike to them to get service just to be compliant. With that cost and tires (about 1,500 a year)the Sprint will force me to either ride less or get another bike. Again this is just from my perspective so you don't have to blast me.
Trust me, that didn't qualify as a 'blast'. I was just telling it like it is.
I don't know of anyone who has the Triumph tool. It is too expensive compared to its capabilities. But it is needed for certain maintenance functions. Taking the bike to the dealer to maintain your warranty is part of the cost of having the bike.

I understand that you don't like hearing that. So, wait a while and someone will post and tell you that I don't know what I am talking about.
Then, it will be your decision to make.
BTW, have you discussed this with your service advisor and asked how you could cut the cost? There are some reasonable ones out there.
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Old 08-30-2007   #7 (permalink)
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Ok, this one put a little burr under my saddle so I feel the need to respond.

To assume that the Triumph lawyers would not put language in the manual regarding the warranty that is not consistent with the Magnuson-Moss Act or that the Act was even considered when drafting the language is just plain foolish. I am a lawyer, or at least I have been pretending to be one for the last 13 years, and I do know all too well the word games lawyers play.

Now back to the issue at hand. Here is the crux of the issue. If you do not have the Triumph dealer do the service what you are doing is giving Triumph the ability to say that your failure to have the service done by the dealer is the cause of some future unknown warranty problem/claim. You are giving Triumph another possible reason to deny this unknown future warranty claim if Triumph is so inclined to deny the claim to begin with. That really is the risk you are running here. Only you can weigh this risk and make the decision.

Good luck. BTW, I am in the process of making the same decision myself.
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Old 08-30-2007   #8 (permalink)
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I had an engine failure. Triumph replaced the motor without question of where and who serviced it and it was not at the dealer.
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Old 08-30-2007   #9 (permalink)
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Quote:
Originally Posted by googus View Post
I know where you guys are coming from. I also do not or intended to be another warrenty thread. But to me as a customer who does not have a computer *do hicky* to hook up to my bike every 6,000 miles then Triumph is more or less making me take my bike to them to get service just to be compliant. With that cost and tires (about 1,500 a year)the Sprint will force me to either ride less or get another bike. Again this is just from my perspective so you don't have to blast me.
As far as I am concerned, if trhe light isn't not and it runs then it ain't broke.

$1500 a year for tires I don't spend that for 2 bikes, roughly 20k per year between the 2.

I did the 12k service myself earlier this year. It is not hard. If the valves were out I would take it to the dealer simply becasue they have the shims. My dealer charges me about $200 to adjust the valves and in 40k its been done twice.
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Old 08-30-2007   #10 (permalink)
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Quote:
Originally Posted by oldndumb View Post
Everytime this subject comes up someone quotes Magnuson-Moss as though it is the definitive answer. When we bought our bikes we were given a Motorcycle Warranty and Service Record which contains the Warranty Terms and Conditions. I have to believe that the Triumph legal department considered Magnuson-Moss when they drafted it.

With all due respect, to give off the cuff legal advice to someone asking a question regarding a deviation from the warranty provisions is irresponsible.
And yes, we all know you can change your own oil and filter.

For someone to think that Triumph will honor their warranty while they ignore the terms is wishful thinking.
Don't know where I gave any sort of legal advice, but it was my job to deal with warranty claims on commerical vehicles with a little company called Chevrolet.
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