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Speed Triple Forum Rants and ravings about the best naked triple on the planet!

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Old 11-11-2012, 06:50 PM   #1 (permalink)
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Numerous issues - Not happy with service

Well after reading a lot on this site for a ticking noise which I'm getting on my bike I thought having the day off work to investigate.

My bike has 1876 k's so not much after the first service.

This is what I have found wrong so far:

Two riding days after the (70 km's) 1st service: Gear change linkage had come off.
Now after 1876 ks the header bolts were all not tight
The indicator joiners are supposed to be clipped into the retainers behind the bikini fearing, these were hanging loose on both sides. (They fitted Oggy Sliders prior to the 1st service)
Oil level. Did the 5 mins idle, rest for 3 mins check and in an upright position and the level indicator wound all the way in to check. Well the oil was just touch the bottom tip.

Suffice to say that I'm not very happy
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Old 11-11-2012, 07:00 PM   #2 (permalink)
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I wouldn't be happy either, so did you bring those issues up with the servicing dealer?

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Old 11-11-2012, 07:17 PM   #3 (permalink)
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you wouldn't be making this post if you had serviced her yourself.

Its not a chore, its foreplay.
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Old 11-12-2012, 11:07 AM   #4 (permalink)
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This is the reason I service my own bikes.
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Old 11-12-2012, 03:23 PM   #5 (permalink)
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What did the dealership have to say? Since you are covered under warranty I would call the sales guy you dealt with and make it his problem - he will hate this but you will find he will very quickly start putting pressure on the service department to get it fixed!

As an indication, it wasn't until I got my bike home (ex demo 11') that I realised the computer hadn't been reset after the first service. Called the sales guy, he sent a ute out that day and picked the bike up, reset everything and gave the bike a once-over then sent it back.

You should expect the same level of service on a new bike.
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Old 11-12-2012, 03:44 PM   #6 (permalink)
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Where did you get it serviced ?
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Old 11-12-2012, 05:47 PM   #7 (permalink)
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Quote:
Originally Posted by SavageSS View Post
My bike has 1876 k's so not much after the first service.

This is what I have found wrong so far:

Two riding days after the (70 km's) 1st service: Gear change linkage had come off.
Suffice to say that I'm not very happy
Join the club - I also had the gear change linkage come off and I was rather concerned about what else was about to start falling off. However some very supportive forum members helped me resolve the issue by posting up a fantastic guide to fixing it. To be fair - I now have a more intimate knowledge of my bike and it's fixed - but I'd rather someone at the factory had just assembled the bike correctly in the first place.
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Old 11-13-2012, 01:55 AM   #8 (permalink)
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Quote:
Originally Posted by Oops! View Post
Join the club - I also had the gear change linkage come off and I was rather concerned about what else was about to start falling off. However some very supportive forum members helped me resolve the issue by posting up a fantastic guide to fixing it. To be fair - I now have a more intimate knowledge of my bike and it's fixed - but I'd rather someone at the factory had just assembled the bike correctly in the first place.
Dealer does final assembly and a pre delivery inspection, its their fault not the factory.

This is why those of us lucky to have great dealers never have these kinds of issues
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Old 11-13-2012, 08:08 AM   #9 (permalink)
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Quote:
Originally Posted by Joe Houle View Post
you wouldn't be making this post if you had serviced her yourself.

Its not a chore, its foreplay.
Couldnt agree more. It amazes me how many posts I have read on here about bad service from ther dealer. People need to learn to care for their own bikes and will avoid such issues.
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Old 11-13-2012, 09:30 AM   #10 (permalink)
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You wouldn't pay someone to service your wife, why your bike? Pick up a wrench and do what men do, get dirty. Unless of course you wear skinny jeans and buy coffee at Starbucks. Then, go ahead and pay $200 for an oil change

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