Help us shape the future - or not? - Triumph Forum: Triumph Rat Motorcycle Forums
» Main Menu

Discussion Forums
 » Twins
 » Tiger
 » General
 » RAT

Features
 » Blogs

Motorcycle.com Links

Contribute
 » Photo

Motorcycle Forums
» Insurance
» Sponsors
» Our Partners
»ATV Reviews
»Motorcycle Games

Speed Triple Forum Rants and ravings about the best naked triple on the planet!

Reply
 
LinkBack Thread Tools Display Modes
Old 10-31-2012, 06:27 PM   #1 (permalink)
Senior Member
SuperStock
Main Motorcycle: Speed Triple 1050
 
Join Date: May 2012
Location: Up North
Posts: 249
Help us shape the future - or not?

Received the following email from Triumph

"GfK NOP is currently conducting a survey on behalf of Triumph Motorcycles Ltd, and we understand that you have purchased a Triumph motorcycle. The purpose of the survey is for Triumph to learn more about its customers, your views and how you feel about and use your motorcycle.

This survey should take approximately 30 minutes. We appreciate this is asking for some time out of your day but do need your help. The information is being collected strictly for research purposes. There will be no sales involved and the information you provide is strictly confidential.

To take part in our survey, please click" ..........


So I got myself a freshly brewed cuppa and settled down to give Triumph 30 minutes of my very valuable time and thought of contructive feedback on my new S3 and the dealership experience to date. Then I pressed the link and ........... got the message "500 - Internal server error".

Oh well I've still got 29 minutes left to amuse myself ..........
Oops! is offline   Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Old 11-01-2012, 10:35 AM   #2 (permalink)
Senior Member
SuperStock
Main Motorcycle: 2012 Speed Triple R
 
Join Date: May 2012
Location: Olympia, WA, USA
Posts: 227
Other Motorcycle: Aprilia Scarabeo Scooter
Ditto that.
Scriber is offline   Reply With Quote Quick reply to this message
Old 11-01-2012, 02:34 PM   #3 (permalink)
Senior Member
SuperStock
Main Motorcycle: Speed Triple 1050
 
Join Date: May 2012
Location: Up North
Posts: 249
Quote:
Originally Posted by Scriber View Post
Ditto that.
Thank you 'Scriber' - I no longer feel alone. I genuinely wanted to supply Triumph with some constructive feedback.

Memo to Triumph - One of your suppliers appears to have a quality assurance issue. Your customers are facing a global communications barrier.
Oops! is offline   Reply With Quote Quick reply to this message
Old 11-04-2012, 07:30 AM   #4 (permalink)
Senior Member
SuperStock
Main Motorcycle: Speed Triple 1050
 
Join Date: May 2012
Location: Up North
Posts: 249
If anyone from Triumph is scanning this forum your email links from your marketing contractor are still broken ......... Time to join the wide awake club and come out from under the duvet.
Oops! is offline   Reply With Quote Quick reply to this message
Old 11-12-2012, 07:16 PM   #5 (permalink)
Senior Member
SuperStock
Main Motorcycle: Speed Triple 1050
 
Join Date: May 2012
Location: Up North
Posts: 249
Quote:
Originally Posted by Oops! View Post
If anyone from Triumph is scanning this forum your email links from your marketing contractor are still broken ......... Time to join the wide awake club and come out from under the duvet.
Update - Retried the link and it's now working. Settled down with a cuppa and prepared myself for 30 minutes of helping Triumph shape the future.

What a turgid experience, so awful I gave up and baled out. Question after question asking for personal detailed information that I've long since forgotten the answers to. Not enough to tell them roughly how many years I've held a licence - they want in exact years and months. Then they want detailed info on every bike I've ever owned as though I can remember exact details of what I was riding twenty years ago.

Didn't seem at all interested in what I really thought of my 2012 S3 or what level of service the dealer was delivering. Maybe it's not really a Triumph marketing project?
Oops! is offline   Reply With Quote Quick reply to this message
Old 11-12-2012, 07:39 PM   #6 (permalink)
Lifetime Premium
Site Supporter
Formula Extreme
Main Motorcycle: My 2011 Speed Triple
 
mjfields_228's Avatar
 
Join Date: Mar 2012
Location: Cape Canaveral, Florida, USA
Posts: 728
I was hoping to leave feedback to the effect that I want and 200+hp Naked bike that weighs 365lbs with a top speed of 225mph.

Sounds like my wishes will now not be heard by the right people.
__________________
The MF'r -- Cape Canaveral, FL
Current Bikes:
2011 Speed Triple -- Black
2012 R1200GSA -- Triple Black
mjfields_228 is offline   Reply With Quote Quick reply to this message
Old 11-12-2012, 07:42 PM   #7 (permalink)
Lifetime Premium
Site Supporter
Formula Extreme
Main Motorcycle: My 2011 Speed Triple
 
mjfields_228's Avatar
 
Join Date: Mar 2012
Location: Cape Canaveral, Florida, USA
Posts: 728
***????

Just for giggles I went back to the link that failed to work (It was still in my deleted folder) and fired it up. I got this useful message:

"Thank you for your interest in participating in this survey.
You have already completed the survey."

Phucking amazing--they must have read my mind!!!!
__________________
The MF'r -- Cape Canaveral, FL
Current Bikes:
2011 Speed Triple -- Black
2012 R1200GSA -- Triple Black
mjfields_228 is offline   Reply With Quote Quick reply to this message
Old 11-13-2012, 01:43 PM   #8 (permalink)
Senior Member
SuperStock
Main Motorcycle: Speed Triple 1050
 
Join Date: May 2012
Location: Up North
Posts: 249
Quote:
Originally Posted by mjfields_228 View Post
Just for giggles I went back to the link that failed to work (It was still in my deleted folder) and fired it up. I got this useful message:

"Thank you for your interest in participating in this survey.
You have already completed the survey."

Phucking amazing--they must have read my mind!!!!
That's a worrying development!
Oops! is offline   Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Triumph Forum: Triumph Rat Motorcycle Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
If you do not want to register, fill this field only and the name will be used as user name for your post.
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter your valid email address, that can receive an automated confirmation message. Otherwise, you won't be able to gain full access.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Is it possible to get a used, in good shape 675 for $5k or under yet? jkf011 Daytona675 Forum 15 07-27-2012 04:45 PM
sump plug shape? deadman Hinckley Classic Triples 6 04-13-2011 10:40 AM
Shape Shifting Cat WaltZ Biker Hang-Out 5 09-02-2009 02:27 AM
Gettin' in shape GoinPostal Sprint Forum 29 05-21-2008 11:40 PM
The shape of things to come! thruxtonone Club Cafe' 8 12-17-2006 01:19 AM

Powered by vBadvanced CMPS v3.2.2

All times are GMT -4. The time now is 04:52 PM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Search Engine Optimization by vBSEO 3.6.0
Motorcycle News, Videos and Reviews
Honda Grom Forum Harley Davidson Forum Honda 600RR Forum Kawasaki Forum Yamaha R6 Forum Yamaha FZ-09 Forum
1199 Panigale Forum Roadglide Forum Honda CBR1000 Forum Vulcan Forum Yamaha R1 Forum Yamaha R3 Forum
Ducati Monster Forum Harley Forums Honda CBR250R Forum ZX10R Forum Star Raider Forum Yamaha Viking Forum
Suzuki GSXR Forum V-Rod Forums Honda Shadow Forum Kawasaki Motorcycle Forum Star Warrior Forum KTM Duke 390 Forum
SV650 Forum BMW S1000RR Forum Honda Fury Forum Kawasaki Versys Forum Drag Racing Forum Ducati 899 Panigale Forum
Suzuki V-Strom BMW K1600 Triumph Forum Victory Forums Sportbikes BMW NineT Forum
Volusia Forum BMW F800 Forum Triumph 675 Forum MV Agusta Forum HD Street Forum Suzuki GW250 Forum
Yamaha Motorcycles Victory Gunner Forum Honda Vultus Forum HD LiveWire Forum Ninja H2 Forum Ducati Scrambler Forum Kawasaki Ninja 250SL Forum

Garage Plus vBulletin Plugins by Drive Thru Online, Inc.