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Sounds a little odd that the connector is not available separately, since the fuel quick disconnects were the subject of a recall already. Maybe this isn't the same one...that's one of many things I don't claim to know. However, since they seem to think it's necessary to get a whole fuel pump, the question really becomes why don't they go ahead and order it, since they are the ones who broke it?
No point in them hemming and hawing. They're going to take a loss because of their mistake anyway, so they might as well go ahead and finish up so they can at least get paid for the original work.
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John
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