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I had a very simliar experience at Brian's Harley Davidson in Langhorne, PA, a multi-million dollar operation with a huge facility crowded with Harley riders and wannabes. Most of the floorspace was dveoted to HD acceessories such as HD electric dog polishers, not bikes. I walked in to buy a 2005 Buell Firebolt, waited around for 20 minutes, finally asked for a sales rep, waited another 15 minutes, then I was treated rather contemptuously with a "take it or leave it" manner, so I left. I walked into a Triumph dealer in Manayunk, Philadelphia a few days later. Just six guys and a small showroom floor BUT I was treated in a warm, honest and friendly manner. I pluncked down $1000 on a black 05s3.
The thought of trying to "compete for service" at Brian's still makes me shudder with revulsion.
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Tony
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