Triumphrat

singring · 05-10-2007

I bought a new 2006 Speedmaster from BIM in Vancouver last November, and after the dealer prep and accessory installs, TORs, K&N airfilter, and rejet they shipped it out to me in Saskatoon. They arranged shipment, and I had my bike two days after it left BIM. Too bad it had to go into immediate winter storage. Well, I was finally able to get it out on the road last week. What an awesome motorbike, but more importantly, what a fantastic setup by the dealership. The bike performs, with a perfect rejet...the dealership is at sea level, and my elevation is 1653 feet ASL, which they took into consideration with the air/fuel mixture, and they ensured the carbs were balanced. Granted, the bike is a great machine, but I have to give tremendous credit to the dealership, and their service technicians for their patience with me, and with the spot-on tuning. My bike has no hesitation or decel popping...just a beautiful low rumble from the pipes. Excellent throttle response, and gobs of torque.
I have no need to remove the snorkle, or monkey with the carbs. This puppy is a winner just as it left the dealership.
I am very pleased with the Speedmaster, and with British Italian....they are the best.

urbanspaceman · 05-11-2007

I bought my 06 America there and have not had any problems.

Sabre · 05-21-2007

I can echo the thumbs-up for British Italian! I had a problem with the crankcase air-oil separator on my '01 Bonnie. I was the second owner, and it was out of warranty. The local dealer didn't want to even discuss it, and said that it would likely take a couple of weeks to sort it out.

I called up the guys at BIM and they invited me up immediately. They took me into the back and hopped onto the dealer network while I waited, getting approval from Triumph immediately for coverage as a warrany repair. They directed me to a lovely cafe for lunch, and I was back on the road in less than two hours.

Class, customer service, and a wonderful product line. What more could you want? Oh yeah, I believe that they're North America's oldest Triumph dealer or something like that...been in business since the 40's!

CHEERS, British Italian!

bakwheeltango · 06-01-2007

same thumbs up! very friendly and knowledgeable guys.

FlungPup · 06-07-2007

Great service dept and a decent supply of accessories. Sales blew it when we came in to buy two Bonnevilles one day and they said they don't talk price so we left and rode home from Langley saving a couple of grand and saddlebags.

Oooops.

singring · 06-08-2007

From personal experience, I would recommend you go back for their off-season bike sale.....they really went out of their way to provide me with an excellent bike, at a price I couldn't afford to pass up. I won't give any details here, but
WOW, BATMAN !!

T-Ray · 06-09-2007

Yes, a definite thumbs up. Bought a Moto Guzzi and two Triumphs there over the last five years. I like their no-pressure sales, and they have always given a good price -

My only complaint is that Big Mike keeps trying to send me out on test rides (that's how he sold me my Bonneville that I didn't need, but love)

Service department is excellent. Niko and Paul are low key, but reward you with what you want, when you want.

Now, If only they sold MV Augusta, I could be tempted back into the showroom!

rainycoastguy · 06-24-2007

Dropped in on them at 4:40 PM with an idling problem on the way back to the Island after two weeks of Kootenay blasting. Nicola stayed 'till 6:15 sorting out the problem even though he had been set to go at 5:30 - the cost of the service was what it would have cost me for two ferry fares if I'd have to come back later. The problem had been caused when I had some "adjustments" made by another dealer who I won't name but won't deal with again. One would be hard pressed to find an all round better dealership than British-Italian. Many thanks BI.